The online collection cannot be downloaded via "synchronize", this tool is exclusively for the program DVDProfiler Mobile. For synchronizing remote computers you need to enable the new sharing feature via "Tools -> Options -> Shared".
Since this in the default settings requires an always on PC (in your case: laptop), I recommend to move your database to a NAS (Network Attached Storage (-> external HDD with Ethernet support)) and configure the access to this on your PC at work. This might require Admin rights and is possibly not allowed by your company. But since you seem to be allowed to install private software, this shouldn't be a problem.

For just downloading your online collection choose DVDProfiler menu "Online -> DVDProfiler Online..." click yourself through the questions and choose "Download". This will download your Online collection from Invelos, but you will lose your custom images and (probably (since I'm not sure of that)) other personal data. So the recommended way would be the first.

Great replies already given (I'm sure they'll work!) but I was still under the impression that the 'Dowload' from your online was not the approved manner and what you should do is backup your collection on one PC, transfer the backup to the other PC and do a restore.

If that's too big (and you're not too bothered about/don't use your own images) when you do the backup just tell it not to backup the cover images/gallery photos and that should bring it down to a mangeable (emailable) size; that's what I do with over 3000 titles in my Db.

Dear lyonsden5

I don't know is the short answer ... sorry if I gave the impression that I knew what I was talking about  Firewall ... how do I know ... I reckon (since I working in a University) that we probably do have all the usual safe guards, does this mean that I can't download my stuff to my work pc?

Quoting lynneharvey:

Quote:
Dear lyonsden5

I don't know is the short answer ... sorry if I gave the impression that I knew what I was talking about  Firewall ... how do I know ... I reckon (since I working in a University) that we probably do have all the usual safe guards, does this mean that I can't download my stuff to my work pc?

It very well might. I'm sure they have safeguards in place to keep from downloading malicious content onto their servers. If there is an IT person you could check with him or her.

As far as the backup yes, you can do it straight to a usb key. You can also backup to your computer hard drive and then copy that file to the usb key, which may be faster. 

Quote:
click yourself through the questions and choose "Download". This will download your Online collection from Invelos, but you will lose your custom images and (probably (since I'm not sure of that)) other personal data. So the recommended way would be the first.

You don't loose any personal data. You do loose any custom images but everything else is retained. In a much older version you would loose the personal data but it is now stored online with the rest of your collection.

can almost guarantee the 'access violation at address 004041FC in module 'dvdpro.exe'. Read of address 851EB84A ... '  means your workplace  has 'things in place' on the network to prevent  '.exe' type programs from running or operating ..  i.e.  Firewalls /and or virus protection..
You can upload from home but not at work?  It's their workplace .. Besides isn't it better to upload at home and view at work..    You are supposed to be working.. 

Quoting lynneharvey:

Quote:
Dear Voltaire53
Sorry ... I'm not computer minded ... at all!
When making the back up - do I do this via a USB key?  Is that an insanely stupid questions 

Nope; very fair question since the program does have an option to backup to Removable Drive... however some people have had 'issues' with this and I never use it.

Simply do:
File -> Backup Database
in the window make sure the Specific Location radio button is selected and Browse to any folder you want to backup to (preferably somewhere in My Documents as more recent Windows versions sometimes don't like you putting things elsewhere for security reasons).
You can also use this to set whatever filename you like for the backup but you shouldn't need to - the default "backup.dpb" is fine.
At this point either select Full Backup and OK
or
Custom Backup, uncheck"include cover scans" and any other bits you don't need (to make the backup a lot smaller) and then OK.

this will create the backup in the folder you specified.

This file can then either be put on a memory stick and copied onto the other PC's hard drive that way or emailed to to the other PC as an attachment and then copied from the email onto the hard drive.

Then it just a matter on the new PC of File->Restore Backup... and browsing to where you put the backup.dpb file then Next and OK (the defaults will tell this backup to overwrite the old data you have)

Job done

Note that in future both Backup and Restore will remember where you put the backup file (and what it was called) so you won't need to browse each time so long as you use the same folders.

HTH