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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Blank buttons in pop-up windows
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DVD Profiler Unlimited Registrantjesspo0ky
Registered: April 12, 2009
Posts: 24
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Hey guys, I've got a bit of a problem! When I open up a pop-up window (such as Add DVD or Add Retailer) the buttons to click on are blank and it becomes a guessing game to work out which buttons do which function. It is not all buttons, either. Just some of them. I've included a picture to show you what's going on.



Any ideas? This is a little bit frustrating.

Thanks in advance!

-jesspo0ky
 Last edited: by jesspo0ky
DVD Profiler Unlimited RegistrantStar Contributorruben.
Save time do it my way!
Registered: March 31, 2007
Reputation: High Rating
Denmark Posts: 2,797
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?
 Last edited: by ruben.
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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It may be a problem if you don't have the correct fonts installed in windows. I think the tahoma.ttf is the one you need.
Paul
DVD Profiler Unlimited Registrantjesspo0ky
Registered: April 12, 2009
Posts: 24
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The Tahoma.ttf font is installed and I have all the original fonts and no windows add-on programs. Any other ideas?

Thanks for responding so fast!
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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If Tahoma really is installed (not just present in the fonts folder) try to reload a default layout of DVDProfiler. Please come up again if that helped.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited Registrantjesspo0ky
Registered: April 12, 2009
Posts: 24
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I tried loading all the different layouts that come standard with DVDProfiler and didn't have any success. Any other ideas?

Cheers!
DVD Profiler Desktop and Mobile RegistrantStar ContributorTaro
Registered: February 23, 2009
Reputation: High Rating
Belgium Posts: 1,580
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I had the same problem when running DVD Profiler on a Japanese Windows XP OS (blank buttons and also plenty of database errors with accented characters).

Perhaps you are running an OS that isn't among the OS's that can run DVD Profiler?
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DVD Profiler Unlimited Registrantjesspo0ky
Registered: April 12, 2009
Posts: 24
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I'm running Windows XP Professional.. in English and I assume Australian (or at the very least, UK English) I have a friend who has the same version of windows and she doesn't have this problem. It all seems very strange.
 Last edited: by jesspo0ky
DVD Profiler Desktop and Mobile RegistrantStar ContributorVoltaire53
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Registered: March 13, 2007
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You could try re-loading the Tahoma font; I believe that's helped a few people where the original has got corrupted somoehow.
It is dangerous to be right in matters where established men are wrong
DVD Profiler Unlimited Registrantjesspo0ky
Registered: April 12, 2009
Posts: 24
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What would be the best way to go about doing that?
DVD Profiler Unlimited Registrantjesspo0ky
Registered: April 12, 2009
Posts: 24
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Does anyone have any ideas? I'm really finding it frustrating and difficult to guess which buttons do which actions.

Cheers,
-jesspo0ky
DVD Profiler Unlimited Registrantgoodguy
Sita Sings the Blues
Registered: March 14, 2007
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Quoting jesspo0ky:
Quote:
Does anyone have any ideas? I'm really finding it frustrating and difficult to guess which buttons do which actions.

Switch between themes in DVD Profiler and look if one of them produces better results. To do so, on DVD Profiler's main menu, click View, point to Theme, then select one from the menu.
Matthias
DVD Profiler Unlimited Registrantjesspo0ky
Registered: April 12, 2009
Posts: 24
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Thanks for the suggestion! I tried doing that and every single one had the same problems. I'd like to try this reload of the tahoma font but I'm not sure how to do that. Do you know how that's done?

Cheers,
-jesspo0ky
DVD Profiler Unlimited RegistrantStar ContributorDanae Cassandra
Registered: Apr 11, 2004
Registered: May 26, 2007
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United States Posts: 2,878
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What I would do if I wanted to uninstall and then reinstall a font is that I would first find a place I could download the font files from.  Once I had found that I could get the font files from somewhere, then I would go about uninstalling.

On my computer the font folder is at C:\\WINDOWS\Fonts.  I would open the folder and delete the files that I believed might be corrupted - in your case Tahoma (True Type) & Tahoma Bold (True Type) - likely tahoma.TTF and tahomabd.TTF.  Then I would go to where I found I could download them from and download them to the desktop.  They may be in zipped files or just the individual TTF files.  If they are zipped, unzip them and put the TTF files on the desktop. 

Anyway, once you have your new TTF files you simply drag them off the desktop and drop them in the open folder (for me C:\\WINDOWS\Fonts).  Voila! you have installed new fonts.

Hope this helps!
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DVD Profiler Unlimited Registrantjesspo0ky
Registered: April 12, 2009
Posts: 24
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I tried doing this method, but when I press delete on the Tahoma font, the computer hangs for a moment and some fonts change appearance and then it says the file cannot be deleted.

Any other ideas?

Cheers
DVD Profiler Unlimited Registrantjesspo0ky
Registered: April 12, 2009
Posts: 24
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That solution doesn't seem to work for me, either 

I went into safe mode and deleted both tahoma and tahomabd and installed them with a fresh download of the files from the microsoft website, rebooted the computer, and still no luck 

Do you know of any other methods I can try?

Thanks again,
-jesspo0ky
 Last edited: by jesspo0ky
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