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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Database not opening from last entry
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DVD Profiler Unlimited Registrantwolfgangphoto
Registered: February 26, 2008
Posts: 4
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I originally entered 14 titles to test out the program before I purchased it.  After buying it I put in my collection of 200 and called it a day.  However, it is now a week later and I opened up the program to put in some new movies and my entry of 200 is gone, the original 14 is still there.  I went to the documents folder and all of the 200 images are still there, but not included in the database.  I did try reloading the database but it doesn't change it.  I'm not sure where to go from here since I didn't back up the database and since the database really isn't gone.  Any suggestions would be greatly appreciated.
DVD Profiler Unlimited Registrantantolod
Since Dec 02, 2003
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 940
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Double check to make sure you added them to your Owned list and not the Ordered or Wishlist tabs? That would be my first guess.  If they are on a different tab, you can move them, all at once if you flag them first.

If they do not show up on any list, try the database repair: Tools/Options then the Utilities tab.

Hope that helps.
Kevin
DVD Profiler Unlimited Registrantwolfgangphoto
Registered: February 26, 2008
Posts: 4
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Kevin- thanks for the suggestions.  They weren't on the ordered or wish list, it's only 14 in owned.  I ran the database repair and it didn't change anything.  Outside of being a moron and not backing up the database I am running vista if that might be the problem.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Check if you accidentally opened a new database. You can do so in DVDPro menu "File -> Open Database ...". In the window that pops up you can see all available databases. If there is more than one (usually named "default") you could merge them.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited Registrantwolfgangphoto
Registered: February 26, 2008
Posts: 4
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nope, just the default list.  I think it was an unfortunate glich.  So I will probably end up reentering, other than backing up your database is there another save button I should be hitting, or does the program log them on it's own?  I haven't seen a save button.
DVD Profiler Unlimited RegistrantStar ContributorMoses277
I'd rather be in the Sun
Registered: March 23, 2007
United Kingdom Posts: 97
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When adding those 200 DVD's you hit the 'Add to Owned' button and not the cancel button to start the download from the main database?

As a thought
 Last edited: by Moses277
DVD Profiler Unlimited Registrantwolfgangphoto
Registered: February 26, 2008
Posts: 4
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yep, saw them all in my layout and scrolled through them.  I even moved to a few diffrent layouts to see the differences since I had just purchased the program.  They were definitely there.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting wolfgangphoto:
Quote:
nope, just the default list.  I think it was an unfortunate glich.  So I will probably end up reentering, other than backing up your database is there another save button I should be hitting, or does the program log them on it's own?  I haven't seen a save button.

There is no "save button". All changes to the database are made directly.
The only way to be quite safe from dataloss is to perform backups on a regular basis (once a week) and to upload your database via "Online -> DVDProfiler Online ...".
EDIT: Even though the latter is not a real backup, because not all of your data is uploaded. But at least you wouldn't have to reenter all your profiles again.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,491
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Next time use only ten UPC items and download.., restart program and see if you now have 24.. If so do ten more then repeat.. If all is well then add the additional 180 after that..
Personally I would never do that big a download at once.. Just a dozen or so at a time and save the data back to your online profiler for additional backup.
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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On the Collection List, how many Total DVDs and Filtered DVDs does it show? Check that no filters are activated hiding the other titles.
My WebGenDVD online Collection
DVD Profiler Desktop and Mobile RegistrantStar ContributorVoltaire53
Missed again!
Registered: March 13, 2007
Reputation: High Rating
United Kingdom Posts: 2,293
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Quoting 8ballMax:
Quote:
On the Collection List, how many Total DVDs and Filtered DVDs does it show? Check that no filters are activated hiding the other titles.


Also check that any Adult settings have been turned off incase some of the titles are considered Adult by the program settings
It is dangerous to be right in matters where established men are wrong
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