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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Personal data corrupted
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DVD Profiler Unlimited RegistrantSearch1990
Registered: March 29, 2007
Posts: 69
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20 or 30 of my dvd's personal info (purchase date, place, cost, etc) have become corrupted, showing the wrong info. I have tried repairing the database, but no luck. I have a collection of about 800, so this is not tragic, but i'm concerned that this might continue and effect more profiles...

Any help is appreciated.

Best,
Ken
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,279
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I've seen other disappearing info problems fixed by backing up the collection (File > Backup profiler database), then uninstalling and reinstalling the program, before restoring the backup file.
IVS Registered: January 2, 2002
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting SEARCH1990:
Quote:
20 or 30 of my dvd's personal info (purchase date, place, cost, etc) have become corrupted, showing the wrong info. I have tried repairing the database, but no luck. I have a collection of about 800, so this is not tragic, but i'm concerned that this might continue and effect more profiles...

Any help is appreciated.

Best,
Ken


I don't think repairing the database will help because the program doesn't know that the info is incorrect. Your only hope of restoring the proper info is to restore a previous backup in which the profiles contained the correct data. Problem with that approach is that you will lose any profiles that were entered after that backup was performed. Or you can restore them manually using your receipts if you kept them.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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Quoting 8ballMax:
I don't think repairing the database will help because the program doesn't know that the info is incorrect. Your only hope of restoring the proper info is to restore a previous backup in which the profiles contained the correct data. Problem with that approach is that you will lose any profiles that were entered after that backup was performed. Or you can restore them manually using your receipts if you kept them.

No true if the data was backed up on HD,, you can just pick and choose each individual title you wish to transfer data back to..,

when you back up again,, choose a different name and create a second backup..,

after all titles have been confirmed then make master backup..

This is why it is so important to Backup your data n two places..
On line and on HDrive..

I backup at least twice a week..

In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting widescreenforever:
Quote:
No true if the data was backed up on HD,, you can just pick and choose each individual title you wish to transfer data back to...


Duhhhh...of course you're right. Forgot about that feature .
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantSearch1990
Registered: March 29, 2007
Posts: 69
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thanks for the quick reply guys. I actually have kept the old version (2.?) with all the data. I can get all the original info and manually fix. I am really more concerned with why this happened, so it doesn't happen again...
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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Quoting SEARCH1990:
Quote:
thanks for the quick reply guys. I actually have kept the old version (2.?) with all the data. I can get all the original info and manually fix. I am really more concerned with why this happened, so it doesn't happen again...


Have never heard of this happening before,, could have been a bad download that scrambled.,, But if others have had this happen to their data -post here.

In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Desktop and Mobile RegistrantStar ContributorVoltaire53
Missed again!
Registered: March 13, 2007
Reputation: High Rating
United Kingdom Posts: 2,293
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Quoting widescreenforever:
Quote:

I backup at least twice a week..


I usually back up daily, more often if I make any significant changes... plus a re-upload of the collection and re-sync with mobile Profiler.
It is dangerous to be right in matters where established men are wrong
DVD Profiler Unlimited RegistrantRickER
Registered: May 18, 2007
United States Posts: 35
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I had it happen. About 10 of my profiles changed when i moved a movie from my wish list to my owned. The profiles all changed to the movie i moved over, but the original titles, and pictures stayed. All the other information changed. I never could find anything in common with the 10 or so titles that had changed profiles, it seemed like a random event. I think i even started a thread and asked about it. Was a quite a few weeks ago.
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