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| Registered: July 1, 2007 | | Posts: 2 |
| | Posted: | | | | I went online Sunday and purchased an activation key. I've got the PayPal receipt, but I was not sent a key! The support tickets are only for the "Paying" customer, and there is no phone number that I can find!  Help! |
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| Registered: March 13, 2007 |  Posts: 1,136 |
| | Posted: | | | | | | | Signature? We don't need no stinking... hang on, this has been done... blast [oooh now in Widescreen]
Ah... well you see.... I thought I'd say something more interesting... but cannot think of anything..... oh well
And to those of you who have disabled viewing of these signature files "hello" (or not) Registered: July 27, 2004 |
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| Registered: March 13, 2007 | | Posts: 1,242 |
| | Posted: | | | | Locate a answer from either Ken Cole or Gerri Cole and send them a PM (icon with piece of paper and a pen)
Steve
Funky typre quicker than me. | | | | Last edited: by snarbo |
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| Registered: March 13, 2007 |  Posts: 21,610 |
| | Posted: | | | | Also check the Registration section above, you will find it there.
Skip | | | ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here
Billy Video |
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| Registered: March 13, 2007 | | Posts: 2,692 |
| | Posted: | | | | Quoting rcarns: Quote:
I went online Sunday and purchased an activation key. I've got the PayPal receipt, but I was not sent a key! The support tickets are only for the "Paying" customer, and there is no phone number that I can find!
Help! paypal takes anything from 2 to 4 days. You will only get a registration key after paypal passes on your money. | | | | Paul | | | | Last edited: by pauls42 |
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| Registered: March 13, 2007 | Reputation:  | | Posts: 2,293 |
| | Posted: | | | | Quoting pauls42: Quote:
paypal takes anything from 2 to 4 days.
You will only get a registration key after paypal passes on your money. Actually about 0.004 to 4 days... but usually 2-4 days, yes  | | | | It is dangerous to be right in matters where established men are wrong |
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| Registered: March 10, 2007 | | Posts: 524 |
| | Posted: | | | | Yes, if you used eCheck it will take a couple of days. If you send me your information, I can look it up, or you can look again at Paypal. The first message that they send is somewhat misleading.
-Gerri | | | | Invelos Software, Inc. Representative |
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  | Kevin | | Registered March 22, 2001 |
| Registered: March 13, 2007 | | Posts: 609 |
| | Posted: | | | | How do I talk to someone? I open my mouth.... |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 2,372 |
| | Posted: | | | | Quoting Gerri Cole: Quote:
Yes, if you used eCheck it will take a couple of days. If you send me your information, I can look it up, or you can look again at Paypal. The first message that they send is somewhat misleading.
-Gerri This is something people don't seem to understand. If you use a credit card or your paypal account (if it has funds) it is an instantaneous transaction (or close to it). If you use an eCheck PayPal does not release the money until the "check" clears. This can take 3 - 5 days. In my experience with eBay they usually clear in 2 - 3 days (still don't like when people use them) Perhaps Invelos should note this on the Buy Now page to avoid (or at least help avoid) these type of posts | | | | Last edited: by lyonsden5 |
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| Registered: July 1, 2007 | | Posts: 2 |
| | Posted: | | | | All,
Thanks for the assist...I've sent an e-mail to Gerri. Hopefully this will be sorted out soon.
FYI (for all those who asked) I paid with credit card through Pay Pal. It has been my experience that this time of transaction is immediate. This is now 72 hours later...NEVER had it take this long, and hence my disappointment. I had just set up my second Sony 400 DVD player, and was reorganizing the database. Been meaning to buy the program, but like my DVD player, it had to wait until I found the time.
I am interested in the mobile version...However, I don't see a version for Palm OS v5. Oversight or strictly funding Bill's coffers? I see you support Mac, so.....
Ron |
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| Registered: May 19, 2007 | Reputation:  | | Posts: 5,917 |
| | Posted: | | | | Palm OS isn't supported yet by the mobile version. Check out the threads under the mobile topics.
I think you're really going to enjoy this program once you get started. You may also want to invest in a CueCat ($10) to scan in the bar codes on the cases for easy entry. | | | | Last edited: by Dr. Killpatient |
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| Registered: March 10, 2007 | | Posts: 524 |
| | Posted: | | | | Quoting lyonsden5:
This is something people don't seem to understand.
If you use a credit card or your paypal account (if it has funds) it is an instantaneous transaction (or close to it).
If you use an eCheck PayPal does not release the money until the "check" clears. This can take 3 - 5 days. In my experience with eBay they usually clear in 2 - 3 days (still don't like when people use them)
Perhaps Invelos should note this on the Buy Now page to avoid (or at least help avoid) these type of posts
I think we have added something to the buy it now page that talks about eChecks - or at least some point in the buy process, it now mentions it.
-Gerri | | | | Invelos Software, Inc. Representative |
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