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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Can't get mobile app to work
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DVD Profiler Unlimited Registrantjimbow8
Cthulhu fhtagn
Registered: December 4, 2009
Posts: 4
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Since no one will respond to my problem in the other post. ....

The main issue THEN and NOW is that the app will not download the data/movies to my phone. It has always and continues to say that I have 0 movies in my collection.  I can see the movies in my collection (via the online database, I assume), but I have none of the functionality of having the collection ON my phone.
I'm wondering if I need to set certain settings correctly on the phone, or on the website, or on the main PC program?

Thanks for your help.

http://i35.photobucket.com/albums/d183/jimbow8/Screenshot_2016-03-13-19-46-11.png

http://i35.photobucket.com/albums/d183/jimbow8/Screenshot_2016-03-26-21-39-15.png
- Jim

The most merciful thing in the world, I think, is the inability of the human mind to correlate all its contents. ... The piecing together of dissociated knowledge will open up such terrifying vistas of reality, and of our frightful position therein, that we shall either go mad from the revelation or flee from the light into the peace and safety of a new dark age.
    ~ Howard Phillips Lovecraft
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 281
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what happens when you click "Download" on your second screenshot?
DVD Profiler Unlimited Registrantjimbow8
Cthulhu fhtagn
Registered: December 4, 2009
Posts: 4
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It goes through the steps like it's downloading (checks off all the boxes), but never appears to actually put them on my phone (SD card).
- Jim

The most merciful thing in the world, I think, is the inability of the human mind to correlate all its contents. ... The piecing together of dissociated knowledge will open up such terrifying vistas of reality, and of our frightful position therein, that we shall either go mad from the revelation or flee from the light into the peace and safety of a new dark age.
    ~ Howard Phillips Lovecraft
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 281
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did you move the app after installation?
i cant install it on a sdcard, only internal storage
DVD Profiler Unlimited Registrantjimbow8
Cthulhu fhtagn
Registered: December 4, 2009
Posts: 4
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The app is on my phone. I selected installing the database on my SD card. Do you think that's the problem? How do I change that?
I tried deleting the database, but is says "the currently opened database cannot be deleted."

Thanks for your help.
- Jim

The most merciful thing in the world, I think, is the inability of the human mind to correlate all its contents. ... The piecing together of dissociated knowledge will open up such terrifying vistas of reality, and of our frightful position therein, that we shall either go mad from the revelation or flee from the light into the peace and safety of a new dark age.
    ~ Howard Phillips Lovecraft
 Last edited: by jimbow8
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,491
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if you upload your list to  the  Invelos cloud site . .then install the ap which you bought . ( not free) IOS apple  or  google playstore  windows ) ,  . .then load your ap with  the cloud titles  that should work..  don't need any sd card..
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
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