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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Problems Contributing Profile
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DVD Profiler Unlimited Registranttjenkins99
Registered: February 9, 2008
Posts: 113
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Anyone having problems contributing a profile? I added The End of the Tour and none of the info I filled in is being uploaded. Also I checked off uploading the cover scans and they are not uploading either?

Thanks!
DVD Profiler Unlimited RegistrantStar ContributorKatatonia
Retired Profiler
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 20,111
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Nope, no problems here.

Did you try contributing with a different browser? I seem to remember that happening to me once, and it was a specific browser issue that was to blame for some reason.
Corey
DVD Profiler Unlimited Registranttjenkins99
Registered: February 9, 2008
Posts: 113
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Thanks for the reply.
I just tried another browser and the same thing.
I'll try again later.
DVD Profiler Unlimited RegistrantStar ContributorKatatonia
Retired Profiler
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 20,111
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Quoting tjenkins99:
Quote:
Thanks for the reply.
I just tried another browser and the same thing.
I'll try again later.


This thread might possibly help you: http://www.invelos.com/Forums.aspx?task=viewtopic&topicID=293248&messageID=1022830

If you have a firewall running, you might temporarily disable it and see if that is what's causing the problem.
Corey
DVD Profiler Unlimited RegistrantBoris.Day
Registered: September 27, 2008
Posts: 4
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I'm trying to contribute a profile and I'm being told it already exists when it doesn't. It's the Spanish release of Suspiria (EAN 8-4365355444450), which got released on Tuesday.

I used the German release (it's the same transfer) as a template so I wouldn't have to add cast and crew manually, but I changed the EAN and all other details, including cover images. I've done this before and it usually works.
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,623
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Quoting Boris.Day:
Quote:
I'm trying to contribute a profile and I'm being told it already exists when it doesn't. It's the Spanish release of Suspiria (EAN 8-4365355444450), which got released on Tuesday.

I used the German release (it's the same transfer) as a template so I wouldn't have to add cast and crew manually, but I changed the EAN and all other details, including cover images. I've done this before and it usually works.

The problem is not that it exists, but that the EAN is incorrect. It should be 8-436535544450 (you've got one to many 4s).
My freeware tools for DVD Profiler users.
Gunnar
DVD Profiler Unlimited RegistrantBoris.Day
Registered: September 27, 2008
Posts: 4
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Quoting GSyren:
Quote:
Quoting Boris.Day:
Quote:
I'm trying to contribute a profile and I'm being told it already exists when it doesn't. It's the Spanish release of Suspiria (EAN 8-4365355444450), which got released on Tuesday.

I used the German release (it's the same transfer) as a template so I wouldn't have to add cast and crew manually, but I changed the EAN and all other details, including cover images. I've done this before and it usually works.

The problem is not that it exists, but that the EAN is incorrect. It should be 8-436535544450 (you've got one to many 4s).


Thanks for answering, but that was only a typo I made here. The EAN I submitted only has three 4's.
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,623
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Ah, I see. Checking a bit further I can see that the reason that you cannot contribute is that someone else has made a contribution that has not been processed yet. When an initial contribution is made, the profile is locked until that contribution has been released.

That profile should be available any day, since new profiles don't have to wait for anyone voting on them. Once it is released you may contribute any updates that may be required, if the first profile is incomplete and/or incorrect.
My freeware tools for DVD Profiler users.
Gunnar
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