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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Box Set Contents-Not Downloading
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DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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This morning I noticed that the Profile for "True Blood: The Complete Seventh Season" (UPC #883929414840) had an update that included Cast & Crew and Box Set Data. Even though I had the "Accept" boxes checked to accept all changes, the profile was not updated with the Box Set Data...only Cast & Crew. I re-verified the locks for this Profile and there are none.

Is there a problem that I'm not aware of?
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DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,741
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Two pausible causes:

1) You once accidentally disabled the feature that you are being asked if you actually want to download the child profiles.

You can re-enable it here: Tools -> Options -> Defaults -> Check for child profiles during add

2) While the contributor may have attached the child profiles in his own database and then contributed the parent profile, he may have forgotten to actually contribute the child profiles.
Karsten
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DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Thanks for the reply Karsten.

Firstly, the check-box for "Check for child profiles during add" is checked...always has been.

Secondly, the Box Set Contents Disc IDs are in the Profile Contribution, but you are probably correct in that the Contributor just forgot to upload the actual Child Profiles themselves. Although, his Contribution notes do seem to indicate that he did add the Child Profiles.

Contribution Notes from User: synnerman

Posted: November 12, 2014 8:30 PM
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Added SRP
Corrected case type
Added additional genre
Added studios and MCs
Added features
Corrected video format
Added subtitles and audio tracks
Added overview per cover and episode list
Added cast and crew from alternate Region A blu-ray profile
Added disc IDs and child profiles
Added full cover scans
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DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,741
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Yes but it's two seperate processes.

When you contribute the parent profile (a box set or a season box) and you have the child profiles added locally, you can contribute that info.

But that only says "To this box X belong the children Y and Z". If Y and Z are in the database, everything is peachy.

If Y are Z are not in the database this information is pretty much useless because Invelos can't pull the profiles Y and Z out of thin air.

Children are never automatically contributed when you contribute a parent profile. Every profile stands on its own.
Karsten
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DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: Superior Rating
Germany Posts: 2,217
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Quoting Bad Father:
Quote:
Posted: November 12, 2014 8:30 PM

Just a shot in the dark: The Child-Profiles would be new profiles that are not voted on but accepted by a screener. Is there a backlog for those at the moment? Maybe synnerman waited for the changes to parent to be accepted before contributing the child-profiles?

So ... patience young grass-hopper 

Or you use BulkEdit to clone the children from the DiscIDs in the parent, contribute a basic version of the first disc and thus scare him awake. 
Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
 Last edited: by Mithi
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Thanks guys, for making the process for Child Profiles a little clearer for me.

I'm going go ahead and create them myself. The Parent Profile has all of the Cast & Crew so creating complete Child Profiles won't be that much of a chore.

Cheers 
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DVD Profiler Unlimited RegistrantTraunStaa
Registered: June 2, 2009
Reputation: Highest Rating
Austria Posts: 305
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So, I have the same problem with the box set contents of "The Agnès Varda Collection: Volume 2" (5021866473307). When clicking "Preview Changes" there are four discs listed under "Box Sets" but they won't download. Nothing is locked, child profiles is ticked as always. I also deleted the entry, added it again but no go. Puzzled...
 Last edited: by TraunStaa
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
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Netherlands Posts: 6,018
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Here as well the problem might be that someone contributed the box set contents for the parent profile but did not (yet) contribute the child profiles to which those box set contents refer.
DVD Profiler Unlimited RegistrantTraunStaa
Registered: June 2, 2009
Reputation: Highest Rating
Austria Posts: 305
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Yes, this might (must) be the case here too.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Finally got the time to create the Child Profiles for True Blood Season 7. I submitted them this morning and they've been approved.
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