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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Problem with the connection to the online database
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DVD Profiler Unlimited RegistrantStar Contributorbre76
Registered: May 31, 2013
Posts: 15
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Hi! I've a problem today with the online database. I open DVD Pro desktop and I try to update the profiles but I receive an error log "download file impossible, if the problem persist check internet connection". Same problem if i try to download a new movie data. I checked the connection and it's ok (i'm now in the forum without problems). Maybe is a problem on the invelos servers? Thank you....

P.S. I'm in Italy
DVD Profiler Unlimited RegistrantStar Contributorbre76
Registered: May 31, 2013
Posts: 15
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That's ok! I saw too late that there is a server update. Thank you anyway!
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 281
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I got this message this morning, too, but now, after 8 hours at the office, the problem is still there.
DVD Profiler Unlimited RegistrantStar ContributorKulju
Registered: March 14, 2007
Finland Posts: 2,337
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Quoting F1Database:
Quote:
I got this message this morning, too, but now, after 8 hours at the office, the problem is still there.

Restart DVDP and try again, It should be fixed now.
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 281
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Sorry for the late info. It worked finally
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