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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Under Tools -> Options -> System cannot recognise a Blueray device *ONLY DVD)
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DVD Profiler Unlimited Registrantmba1
Registered: June 24, 2007
Posts: 10
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I installed a new Blueray device so I can view Blueray disks and also my old DVD drive was nearly dead. I tried to get profiler 3.8.1 to recognise the drive as a DVD device but it just says NONE.  I am not sure if this is a new feature request or a bug but it I am not putting my DVD drive back in just to read the DISC ID
Can the developer tell us if they can change the code so profiler recognises BlueRay and DVD devices?
I also intend to add a second BlueRay device so I can mass cut my collection to a Home Server and archive my collection for safe keeping
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,456
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Sounds like your new hardware is not installed correctly. Software like DVD Profiler access DVD drives through standard Microsoft interfaces. If the drive is installed correctly, DVD Profiler (and all other windows software) will automatically recognize it.

Do other programs on your PC (Windows Media Player, PowerDVD, etc.) recognize the new hardware properly? Can you see the drive in the Windows Explorer and right-click "Open" the contents of a DVD? If the answer is yes to all of those, then you might have a valid issue - if not, then your hardware is not installed correctly.
Thanks for your support.
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DVD Profiler Unlimited RegistrantStar ContributorSpaceFreakMicha
Jesus-Freak
Registered: March 13, 2007
Reputation: High Rating
Germany Posts: 1,774
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Which OS do you use? Older Windows versions have no compatible UDF driver that supports UDF 2.5 and above. For Win XP you need this: http://www.videohelp.com/tools/UDF-Reader
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