Have had Profiler for many years of wonderful service.  However when trying to update to 3.8.1 version, it fails to open.  I've tried reinstall (3x), with reboots and still get the following message:

"Windows cannot access the specified device, path, or file. You may not have permission to access the item."

I run it on XP and my account is administrator.  I've also tried loading it bare-bones with Ctrl key with same response.  If anyone has any ideas or suggestions, I'd be grateful.

What location did you install to?

a) Default (C:\Programs)
b) Custom

If unsure: Right Click on the DVDProfiler icon and choose "Properties"

Quoting darndirtyapes:

Quote:
Mine is the only account on this computer and designated as computer administrator which I would assume applies to all folders and files.

Not necessarily. By default on XP: Yes, but there are ways to lock yourself out even when running as Admin.

So please check what happens when you open the dvdpro.exe directly from it's location (C:\Programs\DVD Profiler\dvdpro.exe)

If it opens from there, simply delete the outdated link on your desktop and create a new one.

Something just sprang to mind:

Please temporarily disable your Security Software (Go Offline first!), especially your Firewall.
After an update some firewalls don't recognize a once allowed program anymore and therefore block it.

If this fixes the problem, simply set DVDProfiler as trusted in your Security Software.

Quoting Lewis_Prothero:

Quote:
By default on XP: Yes, but there are ways to lock yourself out even when running as Admin.

Just out of curiosity, how? If you mean removing all ACLs including Administrator you can still always take ownership.

If you really wanna lock your system, take all rights on 'c:\windows' for user 'system'. 

Don't try this at home (or even worse at work)!!!