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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Preview button grey out on a few movies..... why?
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DVD Profiler Unlimited Registrantapturbo
Registered: March 9, 2010
Posts: 45
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there are just a few of my movies that for some reason the preview trailer button is dimmed.... why would this be?
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Most likely reason: No trailer is attached to the online profile of this title(s).
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantBlair
Resistance is Futile!
Registered: October 30, 2008
United States Posts: 1,249
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If it is only a few profiles, Lewes' answer it likely the correct one.

However, have you upgraded to version 3.8.1?

I recall when doing some tests that I restored a 3.8.0 database backup into 3.8.1 and one of the rests was your situation. A database reppaid fixed the problem.
If at first you don't succeed, skydiving isn't for you.

He who MUST get the last word in on a pointless, endless argument doesn't win. It makes him the bigger jerk.
DVD Profiler Unlimited Registrantapturbo
Registered: March 9, 2010
Posts: 45
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I've counted 4 movies missing previews, roughly 1% of my entire setup.  I find it hard to believe movies like IronMan and Fantastic 4 are missing an online trailer.  have also attempted a db repair, no luck.

yes, running 3.8.1 btw.
 Last edited: by apturbo
DVD Profiler Unlimited RegistrantBlair
Resistance is Futile!
Registered: October 30, 2008
United States Posts: 1,249
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What are the UPCs of the profiles missing trailers?
If at first you don't succeed, skydiving isn't for you.

He who MUST get the last word in on a pointless, endless argument doesn't win. It makes him the bigger jerk.
DVD Profiler Unlimited Registrantapturbo
Registered: March 9, 2010
Posts: 45
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changing the upc did the trick... thanks for the help.
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