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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
"Unable to download file" during refresh of updated profiles
Author Message
DVD Profiler Unlimited RegistrantStar Contributorricu99
Registered: March 16, 2007
Germany Posts: 711
Posted:
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Hi,
since i installed version 3.8.1 Build 1535 i repeatedly get the message "Unable to download file" for every other profile when refreshing updated profiles.

I then select "Yes" for "Continue anyway?" and at the end it downloaded approximately half of all the updated profiles.

If i repeat that whole process often enough i eventually get all the updated profiles downloaded.

I already "repaired" the database several times and i put www.invelos.com and dvdpro.exe to the exception lists of the installed anti virus software without success.

As always: beside installing the new version 3.8.1 nothing else has changed on the computer.   
Everything worked well with the previous version.

Anybody else who encountered such behavior since version 3.8.1?
Your help would be appreciated.

Thanks in advance.
Best Regards
DVD Profiler Unlimited RegistrantStaNDarD
Registered: March 31, 2007
Germany Posts: 662
Posted:
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Well, I hadn't any problems till now, but at the moment I can't get a single update...

OK. restarting DVD Profiler did the trick for me.
 Last edited: by StaNDarD
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