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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
version 3.8.1 hangs
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DVD Profiler Unlimited Registrantrsommer
Registered: October 28, 2007
Posts: 1
Posted:
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Since I updated to version 3.8.1, the application hangs, depending on the peformed action. For instance:
- when trying to add a new profile (dvd). The first time, new profiles were downloaded and the application hung during installation. Now it immediately hangs.
- when trying to open the option page
- when trying to edit a profile
- etc...

I tryed to repair the database and to restore it from a backup, but it did not help. dvd profiler does not work anymore. What can I do?
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Since you have a backup, you could just uninstall and then reinstall DVDP. What you are experiencing is not normal for 3.8.1. Reinstalling should fix whatever problem there is.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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It's quite likely that DVDProfiler doesn't hang, but is merely waiting.

Sometimes it happens that Win7 doesn't show the active subwindow of a program in the foreground, for the inexperienced user it then looks like the program would hang.
To get it working "again" click on the DVDProfiler icon in the taskbar, this should move the correct sub-window into focus.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,279
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If it is that the window is hidden you can also use alt and tab to move through all the open windows. If you stop on the relevant one it'll bring it to the front of the screen.
IVS Registered: January 2, 2002
DVD Profiler Unlimited Registrantsilly_walk
Registered: March 16, 2007
Posts: 32
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No, it's not a 'hidden window'. The app hangs. Only since the 3.8.1 update. The last profile refresh decided that my existing child profiles, which had been downloaded using Profiler in the first place, were all wrong and proposed new ones that I cannot now edit.
Prince Charming: You! You can't lie! Where is Shrek?
Pinocchio: Well, uh, I don't know where he's not.
Prince Charming: You don't know where Shrek is?
Pinocchio: On the contrary,
Prince Charming: So you do know where he is!
Pinocchio: I'm possibly more or less not definitely rejecting the idea that I undeniably do or do not know where he shouldn't probably be. If that indeed wasn't where he isn't!
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
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In this case, please open a support ticket.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
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