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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Error: Unable to load selected database (3.8 and 3.8.1)
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DVD Profiler Unlimited RegistrantCaramon
Registered: March 14, 2007
Germany Posts: 4
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Hello,

after updating from 3.8 to 3.8.1 i am getting this error:





I was trying to use the database repair with the same result (error).
So i decided to create an empty one and download my collection from my uploaded collection, but it
ended with downloading the "online profile list" (10 parts) again and again, because dvd profiler needs
it befor any other things...

So both versions i tried are not longer working ?  *panic*

Thankful for every hint or tip...

Michael
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Strange.

I would expect an error like this when downgrading to 3.7.x

Are you sure you used the correct installer?
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantCaramon
Registered: March 14, 2007
Germany Posts: 4
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Yes - checked it again - it was the 3.8.1 (Build 1535) downloaded from the same link you posted...
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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I'm not sure if the forum can help you here.

Please open a Support Ticket and contact Invelos directly.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantCaramon
Registered: March 14, 2007
Germany Posts: 4
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I will open a Support Ticket - reporting back here when getting an answer...
DVD Profiler Unlimited RegistrantStar ContributorTomGaines
Registered Sept. 24, 2001
Registered: March 13, 2007
Reputation: High Rating
Germany Posts: 2,005
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Quoting Lewis_Prothero:
Quote:
I would expect an error like this when downgrading to 3.7.x

The database has changed between 3.8 and 3.8.1 regarding color (a few bool flags instead of one integer field). My guess is, that it tries to convert the old Color_color field to the new flags, but it was already done and the database was not marked as upgraded.


DVD Profiler Unlimited RegistrantCaramon
Registered: March 14, 2007
Germany Posts: 4
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A couple days with support and all went fine :-)

The only way to solve the problem:

- Select File->Open Database, New Database.  Enter a new name and click OK.
- Open this new created database.
- Restore your backup database into this new database

So the direct way into the default database always ended with errors, the way with a fresh
created database goes fine :-)

*solved*   
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