Invelos Forums->DVD Profiler: Desktop Technical Support |
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cannot see movies actors or in |
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| Registered: March 9, 2010 | | Posts: 45 |
| | Posted: | | | | Since updating to 3.8 I can no longer see all movies I have that an actor is in. this is done by cbl clicking on the actors image and a new window pops up showing all the movies he or she is in. Since 3.8 it shows no movies. |
| | Registered: March 14, 2007 | Reputation:  |  Posts: 950 |
| | Posted: | | | | At the bottom of the opened box, there should be options with your categories in it that you click on to see them all. Such as ordered and wish list. This is a new feature. If this doesn't help, perhaps a database repair would help? | | | | Lori |
| | Registered: March 9, 2010 | | Posts: 45 |
| | Posted: | | | | I see the following buttons at the bottom:
a plus sign, sort by title, show, jump to title, and close,
if you mean select show then i can tell you nothing happens and eventurally i get a software report error window.
i have rebuilt my db several times and has no errors
don't know what you mean by "options with your categories in it".... thanks. | | | | Last edited: by apturbo |
| | Registered: December 22, 2008 |  Posts: 87 |
| | Posted: | | | | Quoting apturbo: Quote:
if you mean select show then i can tell you nothing happens and eventurally i get a software report error window. Klicking on "Show" should open a context menu with your collections – usually "Owned", "Ordered", "Wish List", and after a break line your custom collections if you use any. In that context menu you should be able to choose, from what collection you want to see Cast/Crew credits. But if you can't open that menu without causing an error, something is probably messed up in your OS environment and/or the client software itself. Rebuilding/repairing your local Database won't help, sounds IMO more like you should open a Support Ticket. |
| | Registered: March 9, 2010 | | Posts: 45 |
| | Posted: | | | | How do I open a suppport ticket?
I can tell you that long ago when i first purchased the software I installed a plugin that was focused on including actors and and crew members called "Cast_Crew_1_3". Don't see it on the site anymore but my db was changed from day one after including this plugin. |
| | Registered: March 31, 2007 |  Posts: 662 |
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|  | Blair | | Resistance is Futile! |
| Registered: October 30, 2008 | | Posts: 1,249 |
| | Posted: | | | | Another member is having the same problem (in case you want to test some of the suggestions mentioned in that topic,) but the issue is thus far unresolved. | | | If at first you don't succeed, skydiving isn't for you.
He who MUST get the last word in on a pointless, endless argument doesn't win. It makes him the bigger jerk. |
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Invelos Forums->DVD Profiler: Desktop Technical Support |
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