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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Child profiles available, but won't download
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DVD Profiler Unlimited RegistrantW0m6at
You're in for it now Tony
Registered: April 17, 2007
Australia Posts: 1,091
Posted:
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I've just added a Piotr Szulkin boxset (EAN: 5900058500161) to my collection. When I preview changes, it shows that there are 4 child profiles, not currently in my collection.

(Disc ID: 5C9C-0787-3328-44B3)
(Disc ID: 6027-3AA3-B35A-761F)
(Disc ID: 92D3-8ADF-32B8-F0F4)
(Disc ID: D97A-722C-9D2D-EDC3)

If I try to update from the preview, nothing happens. When I tell the programme to check for child profiles (Ctrl+F12), it says:
Nothing to add
The selected profile has no additional child profiles available.

What gives?
Adelaide Movie Buffs (info on special screenings, contests, bargains, etc. relevant to Adelaideans... and contests/bargains for other Aussies too!)
DVD Profiler Unlimited RegistrantStar ContributorM_E
Registered: December 22, 2008
Switzerland Posts: 87
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When you try to add the child profiles, what tab is active (All, Owned, Ordered, Wish List, "Custom")? Because if you're in the "All" tab it won't work.

If you're in any other tab (like Owned), and it still won't download, it's probable that someone has locally made child profiles and linked them to the profile, but actually hasn't uploaded the profiles themselves to the online Db.
DVD Profiler Unlimited RegistrantW0m6at
You're in for it now Tony
Registered: April 17, 2007
Australia Posts: 1,091
Posted:
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Quoting M_E:
Quote:
When you try to add the child profiles, what tab is active (All, Owned, Ordered, Wish List, "Custom")? Because if you're in the "All" tab it won't work.

If you're in any other tab (like Owned), and it still won't download, it's probable that someone has locally made child profiles and linked them to the profile, but actually hasn't uploaded the profiles themselves to the online Db.

Option B 
Adelaide Movie Buffs (info on special screenings, contests, bargains, etc. relevant to Adelaideans... and contests/bargains for other Aussies too!)
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,741
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This is probably a case where a contributor added the four child profiles locally to the parent profile and then contributed the parent profile.

However, what he didn't do was to actually contribute the child profiles as well.

That's why you (or I for that matter) can't download them
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantW0m6at
You're in for it now Tony
Registered: April 17, 2007
Australia Posts: 1,091
Posted:
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I've sent the contributor a PM asking to contribute the child profiles for this set.
Adelaide Movie Buffs (info on special screenings, contests, bargains, etc. relevant to Adelaideans... and contests/bargains for other Aussies too!)
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