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| Registered: March 11, 2008 | | Posts: 23 |
| | Posted: | | | | Sorry if this is a repost -- I didn't see reference to it.
Since upgrading, when I click on a cast member, the resulting popup screen no longer lists other movies in my collection for which they are a cast member.
Has this been reported?
Thanks! |
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| Registered: March 11, 2008 | | Posts: 23 |
| | Posted: | | | | It also appears as though cast pictures aren't shared between databases... Maybe that's always been the case and I've never noticed but I have actors in one database (with pictures) that don't have pictures in a different one of my databases. |
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 | Blair | | Resistance is Futile! |
| Registered: October 30, 2008 |  Posts: 1,249 |
| | Posted: | | | | For your first post: A long-asked-for change was made in which you can choose which categories to view (rather than always all of them at once.) Let's check that first. Click on any cast member to bring up that popup box and look at the bottom. You'll see a Plus sign, Sort Title.... click on the next one, "Show" and make sure there are check boxes next to the different category tabs. If not, you know what to do  ------------------------------------------- For the second: You are correct. Cast member photos are database specific. However, you CAN copy them from one database into another. First, do a full backup of your database that you want to move the images into (File -> Backup Database...) Next, open the other database that has all of the pictures, go to Backup Database and select Custom Backup. Uncheck every box except for "Include cast/crew databases with photos." Remember to use a different file name and do this backup. This will backup only the cast names and photos. Now, go back into the database that you want to add the pictures to, go to "File -> Restore Database..." and use the one you just created containing only the photos to restore. Voila! | | | If at first you don't succeed, skydiving isn't for you.
He who MUST get the last word in on a pointless, endless argument doesn't win. It makes him the bigger jerk. | | | | Last edited: by Blair |
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| Registered: March 11, 2008 | | Posts: 23 |
| | Posted: | | | | Quoting Blair: Quote:
Click on any cast member to bring up that popup box and look at the bottom. You'll see a Plus sign, Sort Title.... click on the next one, "Show" and make sure there are check boxes next to the different category tabs. If not, you know what to do
Unfortunately when I am in that popup, none of the buttons at the bottom do anything other than the "close" button. It's like there's no action tied to them. Last night when I was playing with this, it kept popping up an alert of a malfunction and asked if I wanted to send it to Invelos. Today it's not doing that -- it just does nothing when I click any of those buttons. ------------------------------------------- Quoting Blair: Quote:
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First, do a full backup of your database that you want to move the images into (File -> Backup Database...) Next, open the other database that has all of the pictures, go to Backup Database and select Custom Backup. Uncheck every box except for "Include cast/crew databases with photos." Remember to use a different file name and do this backup. This will backup only the cast names and photos. Now, go back into the database that you want to add the pictures to, go to "File -> Restore Database..." and use the one you just created containing only the photos to restore. Voila! Thank you! I'll give this a shot. |
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| Blair | | Resistance is Futile! |
| Registered: October 30, 2008 | | Posts: 1,249 |
| | Posted: | | | | Quoting maddness: Quote:
Unfortunately when I am in that popup, none of the buttons at the bottom do anything other than the "close" button. It's like there's no action tied to them. Last night when I was playing with this, it kept popping up an alert of a malfunction and asked if I wanted to send it to Invelos. Today it's not doing that -- it just does nothing when I click any of those buttons. In that case I have two other suggestions. First, try a full database repair. This is done by going to "Tools -> Options -> Utilities -> Repair Profile Database." Once complete, if you are still having the same problem with the buttons, I would suggest a full reinstall: Backup your database files and set them aside. Uninstall the program and you might even want to restart your computer which could possibly remove some files left over that could be the cause. Then, reinstall DVD Profiler and restore your database(s). Note that if you are going to reinstall, DVD Profiler has just entered a second beta phase to update from 3.8.0 to 3.8.1. This will likely only take a few days until an official 3.8.1 version is released. You may want to wait until then to reinstall. | | | If at first you don't succeed, skydiving isn't for you.
He who MUST get the last word in on a pointless, endless argument doesn't win. It makes him the bigger jerk. | | | | Last edited: by Blair |
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| Registered: March 11, 2008 | | Posts: 23 |
| | Posted: | | | | Quoting Blair: Quote:
In that case I have two other suggestions. First, try a full database repair. This is done by going to "Tools -> Options -> Utilities -> Repair Profile Database." Once complete, if you are still having the same problem with the buttons, I would suggest a full reinstall:
Backup your database files and set them aside. Uninstall the program and you might even want to restart your computer which could possibly remove some files left over that could be the cause. Then, reinstall DVD Profiler and restore your database(s).
Note that if you are going to reinstall, DVD Profiler has just entered a second beta phase to update from 3.8.0 to 3.8.1. This will likely only take a few days until an official 3.8.1 version is released. You may want to wait until then to reinstall. Thank you for your guidance! I ran the repair and it didn't help. It's nothing major at this point so I may wait until the 3.8.1 version drops to reinstall if it comes to that. Cheers! |
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| Registered: March 14, 2007 |  Posts: 5 |
| | Posted: | | | | Same problem here - annoyingly, only a full reinstallation resolved the issue. |
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| Registered: March 11, 2008 | | Posts: 23 |
| | Posted: | | | | Quoting Rhino: Quote:
Same problem here - annoyingly, only a full reinstallation resolved the issue. Good to know, thanks. I haven't bothered addressing it yet but I guess that will be the route I go eventually. |
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| Registered: March 11, 2009 | | Posts: 211 |
| | Posted: | | | | There's a new menu at the bottom of the credit info window that lets you filter which collection types to show. Click the 'Show' button and check whether the collection types are enabled as you wish. |
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| Registered: March 11, 2008 | | Posts: 23 |
| | Posted: | | | | Quoting Forum Moderator: Quote:
There's a new menu at the bottom of the credit info window that lets you filter which collection types to show. Click the 'Show' button and check whether the collection types are enabled as you wish. None of those buttons do anything when you click them: The new "+" button opens a window to send an error report to Invelos. "DVD Profiler has encountered an error. You may be able to continue normally. If this error repeats, please select the restart option." The new "Sort By Title" button depresses but no action occurs. The new "Show" button depresses but no action occurs. The new "Jump to Title" button depresses but no action occurs. Only the "Close" button on that popup works. |
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| Registered: March 11, 2008 | | Posts: 23 |
| | Posted: | | | | FWIW, I just upgraded to the new build (3.8.1, 1535) and it's still not working. Looks like I'll need to do a full reinstall whenever it bugs me enough.  |
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| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | Quoting maddness: Quote:
Quoting Forum Moderator:
Quote:
There's a new menu at the bottom of the credit info window that lets you filter which collection types to show. Click the 'Show' button and check whether the collection types are enabled as you wish.
None of those buttons do anything when you click them:
The new "+" button opens a window to send an error report to Invelos. "DVD Profiler has encountered an error. You may be able to continue normally. If this error repeats, please select the restart option."
The new "Sort By Title" button depresses but no action occurs.
The new "Show" button depresses but no action occurs.
The new "Jump to Title" button depresses but no action occurs.
Only the "Close" button on that popup works. I suggest restarting in safe mode to see if another program is causing the issue. If the problem persists, please open a support ticket via the Support link at the top of this page. | | | | Invelos Software, Inc. Representative |
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| Registered: March 11, 2008 | | Posts: 23 |
| | Posted: | | | | Quote:
Quoting Ken Cole:
I suggest restarting in safe mode to see if another program is causing the issue. If the problem persists, please open a support ticket via the Support link at the top of this page.
To be clear -- is there a way to start DVD Profiler in safe mode? Or do you mean Windows, itself? | | | | Last edited: by maddness |
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| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | There's a diagnostic startup for DVD Profiler (hold CTRL as the program starts). You can try that but the only likely thing to try on that menu is to disable plugins.
My earlier suggestion was referencing Windows startup in safe mode. | | | | Invelos Software, Inc. Representative |
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| Registered: March 11, 2008 | | Posts: 23 |
| | Posted: | | | | Unfortunately uninstalling and reinstalling didn't solve the problem although I didn't reboot in between.
I'll try some more troubleshooting later when I have time. |
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| Registered: March 11, 2008 | | Posts: 23 |
| | Posted: | | | | Quoting maddness: Quote:
Unfortunately uninstalling and reinstalling didn't solve the problem although I didn't reboot in between.
I'll try some more troubleshooting later when I have time. I did another uninstall and told it to remove everything (templates, databases, etc). I rebooted, reinstalled, restored a dababase (15 minutes) and it still doesn't work. -J |
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