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| Registered: May 13, 2007 |  Posts: 97 |
| | Posted: | | | | Is anyone else noticing that their watch history is blank for all movies? Although the welcome screen correctly only displays unwatched titles (currently 4 in my collection).  |
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| Registered: March 13, 2007 | Reputation:  | | Posts: 13,201 |
| | Posted: | | | | My watched list is correctly showing. | | | No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar |
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| Registered: March 14, 2007 |  Posts: 2,337 |
| | Posted: | | | | Make sure the your users have "Watches DVDs" check box set. Otherwise you don't see them in Watched history. No data has been lost though. |
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| Registered: May 13, 2007 | | Posts: 97 |
| | Posted: | | | | That's the problem, my user list is blank. It used to have at least 5 individuals on it. |
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| Registered: December 10, 2007 | Reputation:  | | Posts: 3,004 |
| | Posted: | | | | Did you back-up to a file with the old version or just overwrite and let it import? |
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| Registered: May 13, 2007 | | Posts: 97 |
| | Posted: | | | | Unfortunately, I overwrote and installed the new build. The data has to be somewhere though because the welcome page logic is correctly only showing new movies that have no history. Although it is showing no history for any of my movies, it only shows the truly un-watched in the scroll thru window. Another curious symptom is that it adds any watched movies that I click to edit. For example, if I edit an old movie, the next time I bring up the welcome page, it adds that movie to the list of un-watched.
Any ideas would be appreciated as I have 900+ movies, there is no way to re-create the history with any hope of accuracy... |
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| Registered: December 10, 2007 | | Reputation: | | Posts: 3,004 |
| | Posted: | | | | Did you recently upload to DVD Profiler online? SO long as you haven't re-uploaded since upgrading, you may be able to restore from online. I'd recommend opening a ticket first, though. | | | | Last edited: by Ace_of_Sevens |
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| Registered: March 14, 2007 | | Reputation: |  Posts: 6,741 |
| | Posted: | | | | Quoting JLYoung: Quote:
Unfortunately, I overwrote and installed the new build. The data has to be somewhere though because the welcome page logic is correctly only showing new movies that have no history. Although it is showing no history for any of my movies, it only shows the truly un-watched in the scroll thru window. Another curious symptom is that it adds any watched movies that I click to edit. For example, if I edit an old movie, the next time I bring up the welcome page, it adds that movie to the list of un-watched.
Any ideas would be appreciated as I have 900+ movies, there is no way to re-create the history with any hope of accuracy... First, let's make sure the history is really gone. Select a movie where you know for sure it has history. Then flag it (e.g. by pressing the space bar). Then select File -> Export Profile Database -> Flagged Profiles Open the created file with a text editor or Internet Explorer and look for a section called <Events> | | | Karsten
DVD Collectors Online
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| Registered: May 13, 2007 | | Posts: 97 |
| | Posted: | | | | Looks like Events does not have a closing statement... <Review Extras="2" Audio="5" Video="5" Film="3"/> <MediaBanners Back="Automatic" Front="Automatic"/> <Events/> -<BoxSet> <Parent/> <Contents/> </BoxSet> -<LoanInfo> <Loaned>false</Loaned> </LoanInfo> <MyLinks> </MyLinks> <Notes/> <Tags/> -<Locks> <Entire>false</Entire> <Covers>false</Covers> <Title>false</Title> <MediaType>false</MediaType> <Overview>false</Overview> <Regions>false</Regions> <Genres>false</Genres> <SRP>true</SRP> <Studios>false</Studios> <DiscInformation>false</DiscInformation> <Cast>false</Cast> <Crew>false</Crew> <Features>false</Features> <AudioTracks>false</AudioTracks> <Subtitles>false</Subtitles> <EasterEggs>false</EasterEggs> <RunningTime>false</RunningTime> <ReleaseDate>false</ReleaseDate> <ProductionYear>false</ProductionYear> <CaseType>false</CaseType> <VideoFormats>false</VideoFormats> <Rating>false</Rating> </Locks> </DVD> </Collection> |
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| Registered: March 31, 2007 | | Posts: 662 |
| | Posted: | | | | Yes, it has. In fact you got an empty Events-tag (you can see it at the slash at the end).
So there are really no events. Have you tried a database repair? But you better make a backup before - just in case... | | |  |
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| Registered: May 13, 2007 | | Posts: 97 |
| | Posted: | | | | Two database repairs, still nothing  |
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| Registered: March 31, 2007 | | Posts: 662 |
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| Registered: May 13, 2007 | | Posts: 97 |
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| Registered: May 13, 2007 | | Posts: 97 |
| | Posted: | | | | Support is awesome!! They were able to salvage an earlier online backup!! |
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