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I don't usually order from Amazon, but they gave me a nice surprise today...
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DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
Alien with an attitude
Registered: March 13, 2007
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I had pre-ordered a title from them, back in July, and entered it into my check book.  As I was reconciling my transactions today, I had a charge that didn't match an entry, and an entry that didn't match a charge I knew should have gone through...the Amazon one.  After a bit of looking, I realized that the charge and entry were the same but Amazon had reduced the price, by more than $40, and that was the amount charged.  It's always nice to find and extra $40, so Kudos to Amazon for their low price guarantee...especially now that the current price is almost double what I paid.
No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar
 Last edited: by TheMadMartian
DVD Profiler Unlimited RegistrantCalebAndCo
Ralphie shot first.
Registered: October 6, 2008
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Nice! 
DVD Profiler Unlimited Registrantnuoyaxin
prev. known as ya_shin
Registered: March 13, 2007
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Taiwan, Province of China Posts: 3,436
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$40...?

  Awesome!

...and yes, they are like that.
Achim [諾亞信; Ya-Shin//Nuo], a German in Taiwan.
Registered: May 29, 2000 (at InterVocative)
DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
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I have had them do that a few times lately... but in my case it is always between $1 and $3.
Pete
DVD Profiler Unlimited RegistrantStar ContributorOldMan56
No Horror Movie is Bad
Registered: March 26, 2009
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I have had Amazon refund an estimated $10. over the last 4 months for pre-ordered movies.
DVD Profiler Desktop and Mobile RegistrantStar ContributorCyrille
User since: 12/15/2003
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Same thing for me.
I have ordered the integral of Battlestar Galactica in Blu-ray in Augustus and it wasn't available and I received it just before the reedition of the box set that was sold 35€ less than the box set I ordered. I send them a mail and they refund me the 35€. I'm always satisfied of Amazon. I order to Amazon from years and never had issue. I have already some problem with post (never receive my order) several times and they always send me back a new one.
Regards
Cyrille
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Contributor since 2002
Registered: March 13, 2007
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Quoting OldMan56:
Quote:
I have had Amazon refund an estimated $10. over the last 4 months for pre-ordered movies.


I thought Amazon didn't charge anything until they actually ship the item so how can you get refunds for pre-orders?
First registered: February 15, 2002
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting KinoNiki:
Quote:
Quoting OldMan56:
Quote:
I have had Amazon refund an estimated $10. over the last 4 months for pre-ordered movies.


I thought Amazon didn't charge anything until they actually ship the item so how can you get refunds for pre-orders?


Amazon offers the Pre-order Price Guarantee and Pre-order Price Protection.

If the Amazon.com price decreases between the time you place your order and the end of the day of the release date, you'll receive the lowest price.

Here's an example:

Greetings from Amazon.com.

You saved $23.00 with Amazon.com's Pre-order Price Guarantee!

The price of the item(s) decreased after you ordered them, and we gave you the lowest price.

The following title(s) decreased in price:

Pirates of the Caribbean Four-Movie Collection (Blu-ray + Digital Copy)
              Price on order date: $114.99
        Price charged at shipping: $91.99
Lowest price before release date: $91.99
                        Quantity: 1
                    Total Savings: $23.00         

$23.00 is your total savings under our Pre-order Price Guarantee.

This doesn't mean they refunded me any money...just what I saved due to a price change between the pre-order date and the release date.

Then there's Pre-order Price Protection. That's when Amazon screws up and charges you the higher pre-order price at shipping instead of the lower price. In this case they will refund you the difference.

If your order enters the shipping process before the release date and the price is lowered on the release date, we will automatically refund your credit card for the difference between the price you were charged and the release-date price within 48 hours of the release date.

Here's an example of a refund I received:

Greetings from Amazon.com.

We're writing to let you know we processed your refund of $3.00 for your Order 104-6045091-3590667.

This refund is for the following item(s):

    Item: Warrior's Way [Blu-ray]
    Quantity: 1
    ASIN: B004XFZ47C
    Reason for refund: Pre-order price protection

    Here's the breakdown of your refund for this item:

        Item Refund: $3.00

We'll apply your refund to the following payment method(s):

Bank Account: $3.00   

Refunds typically complete within 10 business days and appear as a credit on your statement.

Have questions about our refund policy?
Visit our Help section for more information:
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DVD Profiler Unlimited RegistrantStar ContributorOldMan56
No Horror Movie is Bad
Registered: March 26, 2009
United States Posts: 1,387
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Quoting Bad Father:
Quote:
Quoting KinoNiki:
Quote:
Quoting OldMan56:
Quote:
I have had Amazon refund an estimated $10. over the last 4 months for pre-ordered movies.


I thought Amazon didn't charge anything until they actually ship the item so how can you get refunds for pre-orders?


Amazon offers the Pre-order Price Guarantee and Pre-order Price Protection.

If the Amazon.com price decreases between the time you place your order and the end of the day of the release date, you'll receive the lowest price.

Here's an example:

Greetings from Amazon.com.

You saved $23.00 with Amazon.com's Pre-order Price Guarantee!

The price of the item(s) decreased after you ordered them, and we gave you the lowest price.

The following title(s) decreased in price:

Pirates of the Caribbean Four-Movie Collection (Blu-ray + Digital Copy)
              Price on order date: $114.99
        Price charged at shipping: $91.99
Lowest price before release date: $91.99
                        Quantity: 1
                    Total Savings: $23.00         

$23.00 is your total savings under our Pre-order Price Guarantee.

This doesn't mean they refunded me any money...just what I saved due to a price change between the pre-order date and the release date.

Then there's Pre-order Price Protection. That's when Amazon screws up and charges you the higher pre-order price at shipping instead of the lower price. In this case they will refund you the difference.

If your order enters the shipping process before the release date and the price is lowered on the release date, we will automatically refund your credit card for the difference between the price you were charged and the release-date price within 48 hours of the release date.

Here's an example of a refund I received:

Greetings from Amazon.com.

We're writing to let you know we processed your refund of $3.00 for your Order 104-6045091-3590667.

This refund is for the following item(s):

    Item: Warrior's Way [Blu-ray]
    Quantity: 1
    ASIN: B004XFZ47C
    Reason for refund: Pre-order price protection

    Here's the breakdown of your refund for this item:

        Item Refund: $3.00

We'll apply your refund to the following payment method(s):

Bank Account: $3.00   

Refunds typically complete within 10 business days and appear as a credit on your statement.

Have questions about our refund policy?
Visit our Help section for more information:


Well Excuse me if I called it a refund. If I  budget $24.95 for a movie and it's subtracted from my account and than 4 days later I receive an e-mail informing me that the Price is $22.95 and put $2.00 back into my account I look at it as some form of refund, so stand me up and put me in front of a firing squad for using the wrong word or phrase.
 Last edited: by OldMan56
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
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Quoting OldMan56:
Quote:

Well Excuse me if I called it a refund. If I  budget $24.95 for a movie and it's subtracted from my account and than 4 days later I receive an e-mail informing me that the Price is $22.95 and put $2.00 back into my account I look at it as some form of refund, so stand me up and put me in front of a firing squad for using the wrong word or phrase.


Whoa there big fella... ! No one was chiding or chastising you . I was just explaining Amazon's refund policy for pre-orders to KinoNiki as he seemed somewhat confused. I certainly didn't mean to offend.
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DVD Profiler Unlimited RegistrantStar ContributorTomGaines
Registered Sept. 24, 2001
Registered: March 13, 2007
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Germany Posts: 2,005
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Quoting OldMan56:
Quote:
Well Excuse me if I called it a refund. If I  budget $24.95 for a movie and it's subtracted from my account and than 4 days later I receive an e-mail informing me that the Price is $22.95 and put $2.00 back into my account I look at it as some form of refund, so stand me up and put me in front of a firing squad for using the wrong word or phrase.


Please reread the posts that you quoted and you will see, where everyone is coming from. Noone accused you of using the wrong word.
There are two different ways that Amazon honors their pre-order price guarantee, like "Bad Father" posted. The "Pre-order Price Guarantee", which is the most common, where you are actually charged the lower price and you will get therefore no extra refund. This is the one which KinoNiki knew and was curious how there was a refund.
The second one is much rarer and it's the "Pre-order Price Protection", which you have obviously gotten.

Edit: Bad Father was faster


 Last edited: by TomGaines
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Contributor since 2002
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Exactly.
First registered: February 15, 2002
DVD Profiler Unlimited RegistrantStar ContributorSrehtims
Registered: March 13, 2007
United States Posts: 1,796
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I have purchased DVDs from just about everybody in the US.
Most retailers, I haven't had any trouble.

I can understand Amazon's pre-order pricing isn't always the lowest these days what with the fluctuation of US currency. And the pre-order price varies with the DVD distributor.

I buy mostly from Amazon,m why?
They make easy to track your orders,
if I get a bad disc - return no questions.
I can easily cancel any portion of an order.
As a prime users let me order what I want, when I want and no delays to fill the whole order.
and they have a warehouse here, with ON_Track I get orders before the email that said it shipped.
Things I don't like, their reviews don't necessarily represent the particular release and no UPC

example
Other sites Deepdiscount, I wanted to cancel a title, I wasn't due for release for two weeks, they said it was being processed, hell I still have not received it. Their order status sucks. I gave them a piece of my mind, not that they care.

Mhz Networds,
They broadcast foreign media in the Washington, D.C. area, had some nice sets European TV crime dramas with subtitles at a good price.
Some problems with an order, no response.
We don't need stinkin' IMDB's errors, we make our own.
Ineptocracy, You got to love it.
"Nearly all men can stand adversity, but if you want to test a man's character, give him power." - Abraham Lincoln
 Last edited: by Srehtims
DVD Profiler Unlimited RegistrantStar ContributorOldMan56
No Horror Movie is Bad
Registered: March 26, 2009
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I apologize should have read it it better this is what happens when you try to do several things at one time.
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
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You guys are so lucky to have a great american shopping partner such as Amazon in your backyard..

I can count on One hand  how many times I have used Amazon in the past 10 years .. ( maybe three?)

I posted two weeks ago how happy I was to order from Amazon the Flim Flam Man which I don;t expext to arrive till maybe late next month.. 8ballmax got his same order same date three days later ..
I was in Costco yesterday ( thank goodness for that other great American firm ) and saw the Blue Ray ed of Avatar ( 3 disc special ed.) for special price for 1 week of $19.99 ( good price) so I checked out Amazon this morning both USA  and Canadian sites  and found again what a rip off the canadian site is.. Notice in my paste here that 24 hour shipping is only by Priority Post.. and the USA 24 hour shipping is NOT .

Avatar (Three-Disc Extended Collector's Edition + BD-Live) [Blu-ray] Starring Sam Worthington, Zoe Saldana, Sigourney Weaver, et al. (2010)
(475 customer reviews)
Blu-ray
Buy new: was- $54.99 now- $19.99
Order in the next 8 hours to get it by Tuesday, Oct 25.


Avatar (Three-Disc Extended Collector's Edition + BD-Live) [Blu-ray] (Blu-ray - 2010)
Buy new: CDN$ was -66.99 Now -CDN$ 30.15
Get it by Tuesday, Oct 25 if you order in the next 8 hours and choose Priority shipping to most major cities.
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting widescreenforever:
Quote:
You guys are so lucky to have a great american shopping partner such as Amazon in your backyard..

I can count on One hand  how many times I have used Amazon in the past 10 years .. ( maybe three?)

I posted two weeks ago how happy I was to order from Amazon the Flim Flam Man which I don;t expext to arrive till maybe late next month.. 8ballmax got his same order same date three days later ..
I was in Costco yesterday ( thank goodness for that other great American firm ) and saw the Blue Ray ed of Avatar ( 3 disc special ed.) for special price for 1 week of $19.99 ( good price) so I checked out Amazon this morning both USA  and Canadian sites  and found again what a rip off the canadian site is.. Notice in my paste here that 24 hour shipping is only by Priority Post.. and the USA 24 hour shipping is NOT .

Avatar (Three-Disc Extended Collector's Edition + BD-Live) [Blu-ray] Starring Sam Worthington, Zoe Saldana, Sigourney Weaver, et al. (2010)
(475 customer reviews)
Blu-ray
Buy new: was- $54.99 now- $19.99
Order in the next 8 hours to get it by Tuesday, Oct 25.


Avatar (Three-Disc Extended Collector's Edition + BD-Live) [Blu-ray] (Blu-ray - 2010)
Buy new: CDN$ was -66.99 Now -CDN$ 30.15
Get it by Tuesday, Oct 25 if you order in the next 8 hours and choose Priority shipping to most major cities.


Damn! I can't believe you haven't received your copy of "The Flim-Flam Man" yet Terry. That truely sucks dude . You have to realize though that it isn't Amazon's fault. Although you purchased the DVD through Amazon, they are only the middle-man. Screen Archives Entertainment is the actual culprit in this case, them, and our excellent US Postal Service .

I can't believe the Canadian price for Avatar though...that's outrageous .

BTW, I own the Blu-ray 3-Disc Extended Collector's Edition, the 2-Disc Blu-ray/DVD version and 2 copies of the Blu-ray 3D version of Avatar .
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 Last edited: by Bad Father
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