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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Rating score (rotten tomatoes, metacritic) does sometimes not show up
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DVD Profiler Unlimited RegistrantStar ContributorSpaceFreakMicha
Jesus-Freak
Registered: March 13, 2007
Reputation: High Rating
Germany Posts: 1,774
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Can anyone tell me why sometimes no "rotten tomatoes" or "metacritic" score is shown, when a valid review is available and correctly entered under "profiler links"?

For example "A Cinderella Story" (EAN/UPC 5051890019233):



A metacritic reviw is available, http://www.metacritic.com/movie/a-cinderella-story
and entered as a profile link:



For other movies it works like intended...

Oh, and yes: I already tried a database repair and a re-download of the Online Profile List. 

Thnak you in advance!
 Last edited: by SpaceFreakMicha
DVD Profiler Unlimited RegistrantStar ContributorSpaceFreakMicha
Jesus-Freak
Registered: March 13, 2007
Reputation: High Rating
Germany Posts: 1,774
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Can nobody reproduce this error?
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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I can reproduce it (e.g. "Machete" BluRay (EAN: 4030521723528)), but I have no idea why this is.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar ContributorSpaceFreakMicha
Jesus-Freak
Registered: March 13, 2007
Reputation: High Rating
Germany Posts: 1,774
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Quoting Silence_of_Lambs:
Quote:
I can reproduce it (e.g. "Machete" BluRay (EAN: 4030521723528)), but I have no idea why this is.


Okay, thanks. At least I  know the problem is not on my side. Maybe Ken can fix this in a future release. 
DVD Profiler Unlimited RegistrantStar ContributorDiscostu
I'm sorry, Dave.
Registered: October 17, 2010
Germany Posts: 298
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This problem still exists in version 3.8.1, for example in my "12 Monkeys" release with UPC 4-010324-021922. No scores show up at all, not even for ratings by other DVDProfiler users. Any chance this will be fixed for the next release?
Recently bought films:

The Matrix [Blu-ray] | Shirins Wedding [DVD] | The Graduate [Blu-ray] | Prometheus [Blu-ray 3D] | Hwal [DVD]
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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Quoting Discostu:
Quote:
This problem still exists in version 3.8.1, for example in my "12 Monkeys" release with UPC 4-010324-021922. No scores show up at all, not even for ratings by other DVDProfiler users. Any chance this will be fixed for the next release?

Reviews show properly for my test of this title.  Check the locality for yours via DVD->Change Locality.  What's shown?  Also, does this title show correctly via Add by Title, including matching locality?
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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For EAN 4010324021922 (Locality: Germany) they don't.

Funnily when clicking on the DVDProfiler Online Ratings icon I get forwarded to the results (306 ratings, average 4.23/5)
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar ContributorDiscostu
I'm sorry, Dave.
Registered: October 17, 2010
Germany Posts: 298
Posted:
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Quoting Ken Cole:
Quote:
Quoting Discostu:
Quote:
This problem still exists in version 3.8.1, for example in my "12 Monkeys" release with UPC 4-010324-021922. No scores show up at all, not even for ratings by other DVDProfiler users. Any chance this will be fixed for the next release?

Reviews show properly for my test of this title.  Check the locality for yours via DVD->Change Locality.  What's shown?  Also, does this title show correctly via Add by Title, including matching locality?


As Lewis_Prothero wrote, locality is Germany and it shows correctly via Add by Title. Clicking on the symbols works (I get to the right pages at RT and MC and also the Online Ratings) but the numbers next to them are not shown for this title.
Recently bought films:

The Matrix [Blu-ray] | Shirins Wedding [DVD] | The Graduate [Blu-ray] | Prometheus [Blu-ray 3D] | Hwal [DVD]
DVD Profiler Unlimited Registrantknoler
Registered: September 10, 2009
Posts: 4
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I just updated to 3.8.1, build 1535, and now *none* of the ratings scores for Rotten Tomatoes or Metacritic show up.  They did work before the upgrade -- I had been using 3.7.x, I think.  I'm on Win7 64 bit.

My locality is United States.  When I click on the buttons, it does take me to the proper page for the disc.

Any thoughts?  Anyone else having this issue?
Thanks,
-Brian
DVD Profiler Unlimited Registrantknoler
Registered: September 10, 2009
Posts: 4
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Nevermind, guys.  Once I ran an "Add DVD to Collection" session, all the links started working again. 

The whole thing is kind of odd.  I did try rebooting DVD Profiler, and then rebooting my machine; neither worked.  Somehow adding DVDs did the trick.  I'll take it!

Thanks, anyhow!
-Brian
DVD Profiler Unlimited RegistrantStaNDarD
Registered: March 31, 2007
Germany Posts: 662
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That's not odd - it did the trick because it got you the 'online profile list'.
DVD Profiler Unlimited RegistrantStar ContributorDiscostu
I'm sorry, Dave.
Registered: October 17, 2010
Germany Posts: 298
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Relating to the original problem: Would it be helpful to list all releases in my collection that don't show the existing scores? Or is there anything I can try to solve the problem locally?
Recently bought films:

The Matrix [Blu-ray] | Shirins Wedding [DVD] | The Graduate [Blu-ray] | Prometheus [Blu-ray 3D] | Hwal [DVD]
DVD Profiler Unlimited RegistrantStar ContributorDanae Cassandra
Registered: Apr 11, 2004
Registered: May 26, 2007
Reputation: Great Rating
United States Posts: 2,878
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How do you get the little numbers?  I don't have them for any profile.
If more of us valued food and cheer and song above hoarded gold, it would be a merrier world.
-- Thorin Oakenshield
DVD Profiler Unlimited RegistrantStar ContributorDiscostu
I'm sorry, Dave.
Registered: October 17, 2010
Germany Posts: 298
Posted:
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Quoting Danae Cassandra:
Quote:
How do you get the little numbers?  I don't have them for any profile.


They are only shown when you have activated the larger symbols (right click on symbols --> customize --> options --> large symbols).
Recently bought films:

The Matrix [Blu-ray] | Shirins Wedding [DVD] | The Graduate [Blu-ray] | Prometheus [Blu-ray 3D] | Hwal [DVD]
DVD Profiler Unlimited RegistrantStar ContributorDanae Cassandra
Registered: Apr 11, 2004
Registered: May 26, 2007
Reputation: Great Rating
United States Posts: 2,878
Posted:
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Awesome, thanks!
If more of us valued food and cheer and song above hoarded gold, it would be a merrier world.
-- Thorin Oakenshield
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