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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Incomplete Submission
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DVD Profiler Unlimited RegistrantLenG
Registered: September 2, 2007
Posts: 39
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I attempted to submit an updated profile for the region 2 version of Tales of the Gold Monkey.  However, I was never offered the dialog to complete the submission and now when I attempt to do anything it says "Submission Incomplete" and will not let me complete it.

Where do I go from here?
DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 17,330
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I would just try resubmitting over top of it.
Pete
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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On the top of this screen select "database">"Contributions">"My Contributions". You will be re-directed to the page that has your recent contributions. Click on the title of the Contribution for "Tales of the Gold Monkey" and the window will expand giving you the option to edit or withdraw the contribution. Select Withdraw and then resubmit your contribution.
My WebGenDVD online Collection
 Last edited: by Bad Father
DVD Profiler Unlimited RegistrantLenG
Registered: September 2, 2007
Posts: 39
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I had already tried that.  All that happens when I click on "Tales of the Gold Monkey" is that a blank line opens under the entry.  No options.  I tried it on Firefox and IE9.

I tried resubmitting without cancelling but it did not appear to change the situation.  Is there a WebAdmin I should contact or will it eventually get picked up?
 Last edited: by LenG
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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I had something similar happen when I tried to correct a profile I made a mistake on. Read here:

http://invelos.com/Forums.aspx?task=viewtopic&topicID=549837&messageID=1583349#M1583349
DVD Profiler Unlimited RegistrantLenG
Registered: September 2, 2007
Posts: 39
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The incomplete submission has vanished and I was able to resubmit.
My profiler now gives me an edit/withdraw option which it did not before.

So all is well in the world.  I had opened a support ticket which is still flagged as In Queue but maybe someone did something and haven't dequeued the ticket yet.  I've added a comment there to say I no longer have an issue.

Thanks for those who made suggestions
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