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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
DVD/Bluray Drive not found
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DVD Profiler Unlimited RegistrantHacilem
Registered: April 5, 2007
Germany Posts: 7
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I got a new computer. Because I changed several things after installing DVD Profiler, including the drive letters of my dvd drive and my bluray drive, DVD Profiler doesn't find them anymore. I allready tried to reinstall DVD Profiler, but changed nothing. How cann I reintegrate the drives again?
DVD Profiler Unlimited RegistrantStar Contributorwhispering
On ne passe pas!
Registered: March 13, 2007
Finland Posts: 1,380
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If you select Tools -> Options
Does the dropdown menu under System tab have your current DVD-drive listed?

I think by default it doesn't add any drive, so you have to manually assign it.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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From the Menu select Tools>Options. In the Options window select System. At the top select your Drive.
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DVD Profiler Unlimited RegistrantHacilem
Registered: April 5, 2007
Germany Posts: 7
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Yes, if I do so, the two drives aren't just there. There is noe drive listet. That's the problem.
DVD Profiler Unlimited RegistrantStar Contributorwhispering
On ne passe pas!
Registered: March 13, 2007
Finland Posts: 1,380
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In that case open a support ticket.
DVD Profiler Unlimited RegistrantHacilem
Registered: April 5, 2007
Germany Posts: 7
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Ok, thank you!
DVD Profiler Unlimited RegistrantHacilem
Registered: April 5, 2007
Germany Posts: 7
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I still have no solution for this, still no Drive is found, an I didn't get an answer tp my support ticket. That's very sad...
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting Hacilem:
Quote:
Because I changed several things after installing DVD Profiler, including the drive letters of my dvd drive and my bluray drive


Just out of pure interest:
Which drive-letters did you assign?
Are the drives accessible for every authorized user of the computer?
Do the drives appear in the listing when you click on "Computer"?

- When uninstalling DVDProfiler did you delete all folders?
- When uninstalling DVDProfiler did you delete all remnants in the registry?
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantHacilem
Registered: April 5, 2007
Germany Posts: 7
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Quoting Silence_of_Lambs:
Quote:
Quoting Hacilem:
Quote:
Because I changed several things after installing DVD Profiler, including the drive letters of my dvd drive and my bluray drive


Just out of pure interest:
Which drive-letters did you assign?
Are the drives accessible for every authorized user of the computer?
Do the drives appear in the listing when you click on "Computer"?

- When uninstalling DVDProfiler did you delete all folders?
- When uninstalling DVDProfiler did you delete all remnants in the registry?


The drive-letters are a and b
The drives are acceessible for every authorized user of the computer.
The drives appear on the listing in "computer". Also other programs, like iTunes do recognize them.

Uninstalling:
I used this morning again the uninstall option in the dvd profiler folder. After this, there was no folder at "programs x86" anymore. Didn't find anywhere another folder. I also checked the registry. There I found two different entrys, I deleted them both. Also I restartet the system before installing dvd profiler again.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,456
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Quoting Hacilem:
Quote:
Quoting Silence_of_Lambs:
Quote:
Quoting Hacilem:
Quote:
Because I changed several things after installing DVD Profiler, including the drive letters of my dvd drive and my bluray drive


Just out of pure interest:
Which drive-letters did you assign?
Are the drives accessible for every authorized user of the computer?
Do the drives appear in the listing when you click on "Computer"?

- When uninstalling DVDProfiler did you delete all folders?
- When uninstalling DVDProfiler did you delete all remnants in the registry?


The drive-letters are a and b
The drives are acceessible for every authorized user of the computer.
The drives appear on the listing in "computer". Also other programs, like iTunes do recognize them.

Uninstalling:
I used this morning again the uninstall option in the dvd profiler folder. After this, there was no folder at "programs x86" anymore. Didn't find anywhere another folder. I also checked the registry. There I found two different entrys, I deleted them both. Also I restartet the system before installing dvd profiler again.

I would recoomend against using drive letters a and b. The "PC standard" assigns those to diskette drives in the BIOS. Maybe new computers don't have this issue, but why press your luck. The system drive is C:, so I would assign hard drives staring with D:.
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DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting Hacilem:
Quote:
The drive-letters are a and b


Thought so.

Drive letters A: and B: are still reserved for Floppy-drives (for some obscure legacy reasons I guess) almost no program will search these for optical discs.
Change the drive letters to a value higher than C: and everything will be OK.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting Hacilem:
Quote:
Quoting Silence_of_Lambs:
Quote:
Quoting Hacilem:
Quote:
Because I changed several things after installing DVD Profiler, including the drive letters of my dvd drive and my bluray drive


Just out of pure interest:
Which drive-letters did you assign?
Are the drives accessible for every authorized user of the computer?
Do the drives appear in the listing when you click on "Computer"?

- When uninstalling DVDProfiler did you delete all folders?
- When uninstalling DVDProfiler did you delete all remnants in the registry?


The drive-letters are a and b
The drives are acceessible for every authorized user of the computer.
The drives appear on the listing in "computer". Also other programs, like iTunes do recognize them.

Uninstalling:
I used this morning again the uninstall option in the dvd profiler folder. After this, there was no folder at "programs x86" anymore. Didn't find anywhere another folder. I also checked the registry. There I found two different entrys, I deleted them both. Also I restartet the system before installing dvd profiler again.


I don't believe you can use drive letters A or B for your DVD/Blu-ray drives. Drive letter A is for a floppy disc drive and B for a secondary floppy to be used for bootable media. That's what most system Bios support. Although CD-ROMs that boot using floppy emulation are also given the drive letter A.

Oops...I see Silence already answered the question.
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 Last edited: by Bad Father
DVD Profiler Unlimited RegistrantHacilem
Registered: April 5, 2007
Germany Posts: 7
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Oh, thank you both.

This works. I know that a and b was for floppys. But I don't use them anymore, so I thought I could replace them with the DVD/Bluray drives.

Everthing works now. 
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
on steroids
Registered: March 14, 2007
Posts: 5,734
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Quoting 8ballMax:
Quote:
I don't believe you can use drive letters A or B for your DVD/Blu-ray drives. Drive letter A is for a floppy disc drive and B for a secondary floppy to be used for bootable media. That's what most system Bios support. Although CD-ROMs that boot using floppy emulation are also given the drive letter A.

Seems to be a limitation within DVD Profiler. I have no problems to access an optical drive named B with the operating system or other programs, and my BIOS is already three and a half years old.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Unlimited RegistrantHacilem
Registered: April 5, 2007
Germany Posts: 7
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There was not a problem with any programm, except dvd profiler. Shure it is a limitation of it.
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