Hi,

When I wanna add a dvd to my collection, dvd-profiler blocks.
I get a message : Win32 Error - code 5, Access refused.
The only thing I can do then is Ctrl-Alt-Del to quit the program.
Does anyone know what's wrong?

Thanks in advance.

I always do the database repair goes automatically after a problem, so in this case that doesn't help.
I never had this problem.  I'm running DvdPro for many years and it's the first time this problem occurs.
I use windows 7 64bit (strange : win32 error it says !!!!!!).
The program asks me than to send an Error Message to Invelos.  I affirm that, but that doesn't work either.

"win32 error code 5, access denied" is usually a file access problem. It looks like Profiler wants to write to a file but can't. Could be that another application blocks the file or it is an access right problem.

So as Silence_of_Lambs already suggested, check the access rights to your files and folders.

Might work, but it's unlikely.

But at least it will do no harm, so give it a try.