Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
unable to update to new version
Author Message
DVD Profiler Unlimited Registrantdvdguru1
Registered: October 1, 2008
Posts: 1
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
When I click on dvdprofiler it keeps asking me to update to the new version. I've done this many times in the past but now when I try to run the download I get an error box that pops up. It says "unable to execute file in the temporary directory. Setup aborted. Error 5: Access is denied". Any assistance would be appreciated as I've updated to the newest version many times in the past.

thanks
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
Posted:
PM this userEmail this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Try downloading the setup program to your desktop, then right-click it and select run as administrator.  If this does not solve the problem, please open a support ticket via the 'support' link at the top of this page.
Invelos Software, Inc. Representative
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
  Copyright © 2000-2024 Invelos Software, Inc. All rights reserved. Contact Us | Privacy Policy | Account Settings | Invite a Friend | FAQ