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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Problem with adding upcoming DVDs/Blu-rays
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DVD Profiler Unlimited RegistrantDennis
Blu-ray addicted German
Registered: March 14, 2007
Finland Posts: 55
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Hello

just bought a new computer and have an issue there with the Profiler which I do not have with my old computer. Both are running Profiler 3.6.1 but the old one with Win XP while the new one has Win 7. When I want to add a DVD / Blu-ray from the upcoming section it starts with Region 1 and locality USA and I cannot change anything. If I choose to show Blu-ray only nothing changes it still shows DVDs and Blu-rays, or if I want to see discs from Region 2 lets say UK nothing happens it still only shows Region 1 and USA discs. Did anybody ever have this problem?

Grateful for any help.

Dennis
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Seems to me your locality settings are incorrect.

Please check DVDProfiler menu "Tools -> Options -> Default" if your region and locality settings are correct.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantDennis
Blu-ray addicted German
Registered: March 14, 2007
Finland Posts: 55
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What is "correct" in this case? If I put there RC1 USA I can only see that if I put there RC2 UK I can only see that on my new computer. While on my old one it does not matter because I can make changes in the adding upcoming releases window.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Ahh, now I understand what you meant.

Since this feature is running as a browser it might be that the features are blocked by your security software. I'm not sure now whether it uses IE, your default browser, or an own engine. So please check the logfiles of your firewall for blocked elements.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantDennis
Blu-ray addicted German
Registered: March 14, 2007
Finland Posts: 55
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My default browser is Firefox for which I had matched the security settings from my old computer to the new one but not in the Internet Explorer since I am not using it but now that I have matched those also the problem is gone. So it seems Profiler is using Internet Explorer even if your default browser is a different one.

Danke für die Hilfe
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting Dennis:
Quote:
Danke für die Hilfe

Da nich' für. 
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar ContributorCharlieM
Registered Sept 5 2005
Registered: May 20, 2007
Reputation: High Rating
United States Posts: 2,934
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Quoting Dennis:
Quote:
My default browser is Firefox for which I had matched the security settings from my old computer to the new one but not in the Internet Explorer since I am not using it but now that I have matched those also the problem is gone. So it seems Profiler is using Internet Explorer even if your default browser is a different one.

Danke für die Hilfe



I do believe this is correct.  For internal working it is using the IE client.  If it opens an actual browser window, it opens the default browser.  This is not uncommon in a lot of programs...
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