Invelos Forums->DVD Profiler: Desktop Technical Support |
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cast & crew information gone |
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| Registered: March 15, 2007 |  Posts: 374 |
| | Posted: | | | | After updating to 3.6.1 in most of my profiles the cast and crew information is gone. I can bring the information back for a single profile via Online --> Refresh DVD from Invelos --> Refresh Profiles and Images. Online --> Refresh Online Profile List does not work; the dialogue would be cancelled.
A database repair does not change anything.
Any ideas/help is highly appreciated. |
| | Registered: May 19, 2007 | Reputation:  | | Posts: 6,730 |
| | Posted: | | | | A similar problem has been reported by farmdog2 here. Probably it's best to open a support ticket | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
| | Registered: March 15, 2007 | | Posts: 374 |
| | Posted: | | | | Problem solved with the help of Invelos support, thank you. |
| | Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | What was it? | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
| | Registered: March 15, 2007 | | Posts: 374 |
| | Posted: | | | | answer from the support:
'The cause is that these profiles were updated in 3.6 but downloaded into 3.5 after 3.6 was released. You can flag multiple profiles then use the Collection->Flagged->Refresh command to do multiples at once.'
After finding out how to add the Refresh option to the menu it worked like a charm. |
| | Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Did anyone tell farmdog about it?? | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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Invelos Forums->DVD Profiler: Desktop Technical Support |
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