| Registered: March 20, 2007 |  Posts: 56 |
| | Posted: | | | | I upgraded to the RTM of DVD Profiler 3.6 and now I am not able to upload collection chances to my DVD Profiler Online profile. I can login successfully but during the upload the error message "The online system is currently unavailable or an error occured. Please try again later" appears. A second attempt a few hours later also does nothing. I am the only one with the problem or is this a widespread problem? |
|
| Registered: March 20, 2007 | | Posts: 2 |
| | Posted: | | | | Unfortunately, I have since upgraded to version 3.6 exactly the same problem.  |
|
| Registered: May 19, 2007 | Reputation:  | | Posts: 6,730 |
| | Posted: | | | | Please check your firewall settings and logs for blocked programs (esp. dvdpro.exe) | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
|
| Registered: March 20, 2007 | | Posts: 56 |
| | Posted: | | | | It's not a firewall problem. I analyzed the traffic of DVD Profiler with Fiddler (HTTP Debugging Tool) and the communication between the Profiler and the Server works:
The protocol is as follows:
Sign In-page: Client sends Username to Server and Server returns a GUID (I guess a ticket of some sorts); Client then sends the ticket, registration key and some other information (password) to the Server and retrieves collection from online DB
Collection transfer page: Nothing happens protocol-wise
Uploading Collection: Client sends the database (it's ~212 kB big, so I guess it's the database) to the Server and gets a small answer. HTTP code of this answer is 200, which means that the connection was successful. However, I still get an error on the client side.
From my perspective, the connection between client and server works, but there seems to be a problem with the content of the transmitted data. |
|
| Registered: April 25, 2008 | | Posts: 2 |
| | Posted: | | | | Have exacly the same problem since I updated to V.3.6.
I edited some own media-types - might this be a reason??? |
|
| Registered: April 25, 2008 | | Posts: 2 |
| | Posted: | | | | O.k. - now it works, but I've changed nothing.  |
|
| Registered: March 20, 2007 | | Posts: 56 |
| | Posted: | | | | Seems to be fixed. I was able to upload my database, too. |
|
| Registered: March 20, 2007 | | Posts: 2 |
| | Posted: | | | | Yes, the problem no longer exists. Database up to date. |
|