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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
problem with windows 7 ?
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DVD Profiler Desktop and Mobile Registrantlegpat76
Registered: May 27, 2007
France Posts: 10
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Hello. I had no problems with my databases in windows XP. Now i've windows 7, so I've install dvdprofiler on my new PC and I can't never open DVDProfier, I've the folowwing message : " Unable to load the selected database, the following error occured while attempting to open the database : Access violation at adress 00A37106 in module 'dvdpro.exe'. Read of adress 00000008" and the it is proposed repair the database, select another database, creat an empty database... Impossible at every time. Is there problems because of windows 7?
DVD Profiler Desktop and Mobile Registrantkahless
TaH pagh taHbe'!
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 17,804
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How did you transfer the database to your new pc?
Did you already try a database repair? You can find this option in the profiler folder or in the menu of the profiler. In general the profiler works perfectly with win 7.
Thorsten
 Last edited: by kahless
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Contributor since 2002
Registered: March 13, 2007
Reputation: High Rating
Sweden Posts: 3,195
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It seems Windows 7 is more strict implementing user rights and I had some problems initially when I imported my old database from Windows XP but they sorted themselves out eventually. Maybe running as administrator is needed in your case? Or try to copy the files to an unrestricted location and then back again. Just guessing here...
First registered: February 15, 2002
DVD Profiler Unlimited RegistrantEdwinK
Registered: May 27, 2007
Netherlands Posts: 691
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Never had any problem, but then I did an upgrade to win7.
Unfortunately, I can't use DVDprofiler at the moment due to lack of a Windows computer.
DVD Profiler Desktop and Mobile Registrantleo1963
Registered: May 14, 2007
United States Posts: 455
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I too did an upgrade and no problems.  Win7 seems to run better.
DVD Profiler Unlimited RegistrantStar Contributorsurfeur51
Since July 3, 2003
Registered: March 29, 2007
Reputation: Great Rating
France Posts: 4,479
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I got Win 7 with a totally new computer, and run dvdprofiler without problems.
Images from movies
DVD Profiler Unlimited RegistrantStar Contributormeyerd
Registered: March 15, 2007
Germany Posts: 21
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Win 7 64Bit - no problems with DVDProfiler.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting legpat76:
Quote:
Now i've windows 7, so I've install dvdprofiler on my new PC and I can't never open DVDProfier, I've the folowwing message : " Unable to load the selected database, the following error occured while attempting to open the database : Access violation at adress 00A37106 in module 'dvdpro.exe'. Read of adress 00000008" and the it is proposed repair the database, select another database, creat an empty database... Impossible at every time. Is there problems because of windows 7?

Did you install DVDProfiler with the same account you're using it now?
Which version of Win7 are you using?
- if it's Home Premium or better, check if you have the user rights to access the folder C:\User\(Username you used for installation)\Documents\DVDProfiler and all it's subfolders. If not change the owner of these folders to the username you're using (Admin rights required).
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Desktop and Mobile Registrantlegpat76
Registered: May 27, 2007
France Posts: 10
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Quoting kahless:
Quote:
How did you transfer the database to your new pc?
Did you already try a database repair? You can find this option in the profiler folder or in the menu of the profiler. In general the profiler works perfectly with win 7.


Hello, Thanks
I install dvdpro3.51 and then I tried to download my database from Internet, impossible, then I tried with my backup database, impossible and then I tried to repair impossible; at every time there is an erroe message of acces violation.
DVD Profiler Desktop and Mobile Registrantlegpat76
Registered: May 27, 2007
France Posts: 10
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Quoting goblinsdoitall:
Quote:
Quoting legpat76:
Quote:
Now i've windows 7, so I've install dvdprofiler on my new PC and I can't never open DVDProfier, I've the folowwing message : " Unable to load the selected database, the following error occured while attempting to open the database : Access violation at adress 00A37106 in module 'dvdpro.exe'. Read of adress 00000008" and the it is proposed repair the database, select another database, creat an empty database... Impossible at every time. Is there problems because of windows 7?

Did you install DVDProfiler with the same account you're using it now?
Which version of Win7 are you using?
- if it's Home Premium or better, check if you have the user rights to access the folder C:\User\(Username you used for installation)\Documents\DVDProfiler and all it's subfolders. If not change the owner of these folders to the username you're using (Admin rights required).


Hello yes I installed with the same account, I've windows 7 premium 64 bits, there is DVDprofiler in c:/user\my name.
....
DVD Profiler Desktop and Mobile Registrantlegpat76
Registered: May 27, 2007
France Posts: 10
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Quoting EdwinK:
Quote:
Never had any problem, but then I did an upgrade to win7.


hello what is this upgrade please?
DVD Profiler Desktop and Mobile Registrantlegpat76
Registered: May 27, 2007
France Posts: 10
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Quoting Kinoniki:
Quote:
It seems Windows 7 is more strict implementing user rights and I had some problems initially when I imported my old database from Windows XP but they sorted themselves out eventually. Maybe running as administrator is needed in your case? Or try to copy the files to an unrestricted location and then back again. Just guessing here...


Hello But I'm administrator of my Pc I'm the only user.
DVD Profiler Desktop and Mobile Registrantlegpat76
Registered: May 27, 2007
France Posts: 10
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Quoting leo1963:
Quote:
I too did an upgrade and no problems.  Win7 seems to run better.



Hello, I bought this PC with Windows 7 premium 64 bits installed inside and the only problem with my old softwares is with DVDpro.
DVD Profiler Unlimited RegistrantStar Contributorsurfeur51
Since July 3, 2003
Registered: March 29, 2007
Reputation: Great Rating
France Posts: 4,479
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Quoting legpat76:
Quote:

Hello, I bought this PC with Windows 7 premium 64 bits installed inside and the only problem with my old softwares is with DVDpro.


I also bought a new PC with Win 7 64 bits, and run dvdprofiler without problem.
You could try to copy your folder "My documents/DVD Profiler/databases/default" that was correctly working on your old computer to the same place in your new computer. Finding a correct database, perhaps dvdpro will open normally. If that doesn't work, you could PM me your phone number. We could discuss more easily in french to see what to do.
Images from movies
 Last edited: by surfeur51
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting legpat76:
Quote:
Hello yes I installed with the same account, I've windows 7 premium 64 bits, there is DVDprofiler in c:/user\my name.
....

Do you have full access to the DVDProfiler folder?
You can check by "right click -> Properties -> Security" Look for "Unknown User" (or similar). If an "Unknown User" appears you need to take the Ownnership of this folder to your main account. For doing this click the button "Advanced" in the "Security"-tab and in the now opening window choose the tab "Owner"

BTW: Always keep in mind the second commandment for M$-Windows users: Never run your OS with administrator rights unless you want to install new software.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Desktop and Mobile Registrantlegpat76
Registered: May 27, 2007
France Posts: 10
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Quoting surfeur51:
Quote:
Quoting legpat76:
Quote:

Hello, I bought this PC with Windows 7 premium 64 bits installed inside and the only problem with my old softwares is with DVDpro.


I also bought a new PC with Win 7 64 bits, and run dvdprofiler without problem.
You could try to copy your folder "My documents/DVD Profiler/databases/default" that was correctly working on your old computer to the same place in your new computer. Finding a correct database, perhaps dvdpro will open normally. If that doesn't work, you could PM me your phone number. We could discuss more easily in french to see what to do.



Merci beuacoup, pour l'instant j'ai tut essayé encore et tout est bon pourtant mais j'ia toujours les messages d'erreur "access violation...." voici mon n° de tel :Forum Moderator: Took out tele masi attention je pars d'ici 15mn en province et je reviens samedi. Bien cordialement Patrick
 Last edited: by Forum Moderator
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