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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Stream read error
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DVD Profiler Unlimited RegistrantStar Contributorninehours
Registered: April 3, 2007
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Keep getting this message after running a backup (Freezes at 93%), have tried running the database repair but still getting it.

Seems to be something to do with cover scans did a backup without scans and it ran OK
 Last edited: by ninehours
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
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Germany Posts: 6,730
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Did you try the database repair before the backup, or after the recovery attempt?
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar Contributorninehours
Registered: April 3, 2007
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The only thing i did before the backup was to run the "Clean Images Directory" since doing that i can only run a backup if i un-tick "Include cover scans"
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
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Too late now for you, but always do a database repair before backing up. It minimizes the possiblity of a corrupt backup.

Probably only one or two profiles are corrupted.
For finding them you could use the partial restore. Start with the second half of your collection, if the error still occurs reduce the restore to the third quarter of your collection then to eighth and so forth until you located the profiles. Delete them in your database and re-download them from the online database afterwards.

Hope that works.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantMark Harrison
I like IMDB
Registered: March 13, 2007
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Based on the error and description, I suspect you have 1 or more images that are corrupt.  I'm not quite sure the best way to track down the image(s) it's having issues with.  I don't believe there's anything in the program to help with this.  I looked at my Database Query plugin, but I don't see anything in there that would help track down the problem.
Get the CSVExport and Database Query plug-ins here.
Create fake parent profiles to organize your collection.
DVD Profiler Unlimited RegistrantVittra
O.o
Registered: September 29, 2008
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Although I don't know if my problem was related or not, but backing up my database kept freezing at the cover images part. What I did to solve this was flagging my profiles and updating images from Invelos. Not sure if this will solve your problem or not and you will lose any custom images you might have had set. Although you can just not flag those if you do have them. I'd try it though and see if that helps you. It'll hopefully correct any corrupted images you may or may not have.
"The perfect is the enemy of the good." - Voltaire
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
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plus I'm wondering if you can remember what images you may have last been working on before the error came up.. there is feature on the task bar for ALL - sort by: Last Edited .
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantMark Harrison
I like IMDB
Registered: March 13, 2007
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You might try making a copy of your images folder.  If there's a problem with one of the images, Windows might tell you which one it's having a problem copying.  Worth a shot if you don't have any better ideas.
Get the CSVExport and Database Query plug-ins here.
Create fake parent profiles to organize your collection.
DVD Profiler Unlimited RegistrantStar Contributorninehours
Registered: April 3, 2007
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Thanks for all the advice, i refreshed all images which has cured the problem. Just a pity Profiler doesn't have some way of identifying corrupt images.
DVD Profiler Unlimited RegistrantMark Harrison
I like IMDB
Registered: March 13, 2007
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Perhaps a good Feature Request would be if the program had at least identified the file it was having issues with.  Then you would have only needed to fix that one.
Get the CSVExport and Database Query plug-ins here.
Create fake parent profiles to organize your collection.
 Last edited: by Mark Harrison
DVD Profiler Unlimited Registrantet tu Brute
Beware the ides of March!
Registered: April 4, 2008
Australia Posts: 76
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Quoting ninehours:
Quote:

Keep getting this message after running a backup (Freezes at 93%), have tried running the database repair but still getting it.

Seems to be something to do with cover scans did a backup without scans and it ran OK


I am having the "Stream error read" message co me up every time I try to back up prior to closing the programme. Yes, I had tried the repair option before the backup... No it hasn't made any difference.

I keep sending the reports to Invelos and nothing changes. No response to my request for help.... what happen's next?

Obviously there has been a couple of upgrades since the first post in this thread, but where do I go to from here if the problem hasn't been fixed by now?
Veni, Vidi, Visa, Vista, Voodoo, Vino
I came, I saw, I bought, I installed Vista, I'm now haunted, I need wine

Apologies to Julius Caesar in 47 BC who said  "Veni, Vidi, Vici" - "I came, I saw, I conquered."
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting et tu Brute:
Quote:


I am having the "Stream error read" message co me up every time I try to back up prior to closing the programme. Yes, I had tried the repair option before the backup... No it hasn't made any difference.

I keep sending the reports to Invelos and nothing changes. No response to my request for help.... what happen's next?

Obviously there has been a couple of upgrades since the first post in this thread, but where do I go to from here if the problem hasn't been fixed by now?


Did you try Ninehours solution? First I'd suggest going to Tools>Options>Utilities and select Clean Images Directory to delete any images in your database that are no longer used then from the menu choose Online>Refresh All Images. It's worth a shot.
My WebGenDVD online Collection
DVD Profiler Unlimited Registrantet tu Brute
Beware the ides of March!
Registered: April 4, 2008
Australia Posts: 76
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Hi Max,
Thanks for your post.
I am still considering that option, although I am hesitating. I generally prefer using my own scanned images rather than the online images. I have colour profiled, clearer/sharper, correct sized, cropped where neccessary, images for my profile entries and deliberately avoid using the auto update feature.
I only download images for profiles in my wishlist or ordered lists. As soon as I enter a new DVD into my collection, I scan my own images into my updated profiles which I then lock.

Generally speaking, prior to this issue starting a few weeks ago, I would always run the Database repair option once a week, update online profile, then run backup in that order.

I have a backup server. If I clean out the images directory, I will try and restore images from the back up and failing that, I will do a restore of images for each profile one at a time.

A total pain in the whatsit, but maybe someone has a better idea.
Veni, Vidi, Visa, Vista, Voodoo, Vino
I came, I saw, I bought, I installed Vista, I'm now haunted, I need wine

Apologies to Julius Caesar in 47 BC who said  "Veni, Vidi, Vici" - "I came, I saw, I conquered."
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Someone please correct me if I'm wrong, but Refreshing all Images will not replace any images you have locked.

If you clean out your images directory and then restore from a backup, won't that just reintroduce the same problem you're experiencing now?
My WebGenDVD online Collection
DVD Profiler Unlimited Registrantet tu Brute
Beware the ides of March!
Registered: April 4, 2008
Australia Posts: 76
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Quoting 8ballMax:
Quote:
Someone please correct me if I'm wrong, but Refreshing all Images will not replace any images you have locked.
All my profiles are locked to prevent accidental auto update.
If you clean out your images directory and then restore from a backup, won't that just reintroduce the same problem you're experiencing now?

I would be restoring images from a back up prior to the last known backup before this issue started.
Veni, Vidi, Visa, Vista, Voodoo, Vino
I came, I saw, I bought, I installed Vista, I'm now haunted, I need wine

Apologies to Julius Caesar in 47 BC who said  "Veni, Vidi, Vici" - "I came, I saw, I conquered."
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next