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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
adding new dvd / no searchresults
Author Message
DVD Profiler Desktop and Mobile Registrantpulped
Registered: March 29, 2009
Germany Posts: 7
Posted:
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hello,

i'm trying to add new dvds and blue-rays by using the ean-code but i don't get any results.
here some examples

7321983000539
7321983000379
7321983001277

these are the oceans-movies on blu-ray in german.

any ideas?

regards

pulped

EDIT: i found out that i can not download the new profile-list. maybe thats why? then i don't understand why i can not download... I repaired the database already...
 Last edited: by pulped
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
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The Blus seem to be in the database (only checked with the first EAN (Ocean's Twelve))

For ruling out software problems first try the following:
Got to DVDProfiler menu "Online" and click on "Refresh profilelist" while you're pressing the "CTRL" (in German "STRG") button. This forces the software to download the complete profilelist.

If this doesn't work: Which error message do you get?
If it works, problem should be solved.

Anyhow please come up again.

Oh, and welcome to our asylum 
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Desktop and Mobile Registrantpulped
Registered: March 29, 2009
Germany Posts: 7
Posted:
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yeah!
It worked.
Great - thank you.
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