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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Unable to import database - Error # 9729?
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DVD Profiler Unlimited Registranttenant13
Registered: January 4, 2008
Posts: 1
Posted:
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I can't import my collection into DVDProfile from the online database. This is the error message: DBISAM Engine Error # 9729 Duplicate key found in the index 'BY_FULL_NAME' of the table 'Actors'.
I read FAQ and the solution under FAQ #2 doesn't work. I also installed DVD Profiler version 2.4 and tried to import it through that - no go as well. Any other ideas? There is no way in hell I can re-enter over 2000 titles.
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,741
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Try the following:

Tools->Options->Utilities->Repair Profile Database

And then download again.

If that does not help, create a new DB via File->Open Database->New Database

and then download into this new one.


PS: The online database is only a last resort option as backup source. It's not meant to be a backup storage and thus does not store your personal data or your individual covers. The proper way is to create a backup via the File menu.
Karsten
DVD Collectors Online

 Last edited: by DJ Doena
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Quoting DJ Doena:
Quote:
It's not meant to be a backup storage and thus does not store your personal data or your individual covers.


Yes, it's not meant to be a backup but it does store your personal data
Paul
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