Invelos Forums: Collection list and backup

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Invelos Forums->DVD Profiler: Desktop Technical Support

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Collection list and backup

Author

Message

	Sidepocket

Registered: April 7, 2009

Posts: 9

Posted:

Hi i bought premium yesterday and have ran into a few problems,
First of all i installed the loaddvd plugin and ran all the scripts fine.
Then i came across a problem where the application would not close properly, i cant remember the code but i think i is something like access violation 0000000000000 this im not sure of though.

I then opened up profiler again and the collection list was missing from the left hand side of the page, I retrieved this by opening view,windows then ticking collection list which was unticked for some reason?
The problem is it has opened in a seperate window however i wish the list to be enbedded in the gui like before.

I then tried to backup the database as i spent over 12 hours inserting information so i could try a fresh install again however i get this code.

cannot create file C:\backup.dpb.

Any help would be appreciated

Cheers

SP

	Staid S Barr
	Registered: Oct 16, 2003

Registered: May 9, 2007

Posts: 1,536

Posted:

Quoting Sidepocket:

Quote:
Hi i bought premium yesterday and have ran into a few problems,
First of all i installed the loaddvd plugin and ran all the scripts fine.
Then i came across a problem where the application would not close properly, i cant remember the code but i think i is something like access violation 0000000000000 this im not sure of though.

I then opened up profiler again and the collection list was missing from the left hand side of the page, I retrieved this by opening view,windows then ticking collection list which was unticked for some reason?
The problem is it has opened in a seperate window however i wish the list to be enbedded in the gui like before.

I then tried to backup the database as i spent over 12 hours inserting information so i could try a fresh install again however i get this code.

cannot create file C:\backup.dpb.

Any help would be appreciated

Cheers

SP

This may depend on which operating system you are using, but some do not allow to create files in the root folder (C:\).

Hans

	Sidepocket

Registered: April 7, 2009

Posts: 9

Posted:

Thanks for the quick response,

I am running windows vista 32bit

	SwedishMike

Registered: March 11, 2009

Posts: 18

Posted:

Have you tried to point the backup to the Desktop or My Documents instead?

	Sidepocket

Registered: April 7, 2009

Posts: 9

Posted:

ok i backed up to desktop thanks for that Mike

I uninstalled and reinstalled software and old database, however i get the same error code, this is it.

Access violation at address 00000000. Read of address 00000000.

I would really appreciate a meaning for this code?

Cheers for replys guys

SP

	DJ Doena
	Registered: May 1, 2002

Registered: March 14, 2007

Reputation: Highest Rating

Posts: 6,741

Posted:

Start the application and when the splash screen shows (i.e. the DVD eye), hold CTRL+ALT+Shift pressed until the application is fully loaded.

Then close it. Does it close properly now?

Karsten
DVD Collectors Online

	Sidepocket

Registered: April 7, 2009

Posts: 9

Posted:

Yes it does

And it also browses 10x faster

However i realized that doing this removes the plugins.

I assume you asked me to do this to find the root of the problem which i now believe is one of the 3 plugins i installed.

Thanks for this mate

Unfortunetly i have to take the baby to the park so will not be here for the next few hours, but we are getting there lol

SP

Invelos Forums->DVD Profiler: Desktop Technical Support

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