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| Registered: March 16, 2009 |  Posts: 121 |
| | Posted: | | | | I have been using both the desktop and mobile version for a while now and today, I noticed all my added movies only had low res covers. I then went to select hires and is prompted that it is only valid for registered version. I re-entered the code Invelos gave me and is told not valid and to get a new registration. I know this is lifetime so what happened?
Sure enough, I went to My Registration page and only the Mobile version registration code is shown. Can someone form invelos please help? Thanks. | | | | Last edited: by kensong |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 1,946 |
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| Registered: June 9, 2007 |  Posts: 1,208 |
| | Posted: | | | | So how does this Ken Song go anyway?  |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 6,730 |
| | Posted: | | | | | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: March 16, 2009 | | Posts: 121 |
| | Posted: | | | | But "My Registrations" still does not list my codes? What did you mean goblinsdoitall when you said "It took some time, but I finally got it.". Was it resolved? BTW, I did send a Support Ticket and is waiting for a response. Thanks cvermeylen. | | | | Last edited: by kensong |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 5,917 |
| | Posted: | | | | He was referring to a joke that MarEll said. Ken is the author/owner/creator of the program. |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 1,946 |
| | Posted: | | | | Quoting Kensong: Quote:
But "My Registrations" still does not list my codes? What did you mean goblinsdoitall when you said "It took some time, but I finally got it.". Was it resolved? BTW, I did send a Support Ticket and is waiting for a response. Thanks cvermeylen. Your welcome, and welcome to our asylum, home of the DVDaHolics | | | View my collection at http://www.chriskepolis.be/home/dvd.htm
Chris |
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| Registered: March 16, 2009 | | Posts: 121 |
| | Posted: | | | | Quoting Dr. Killpatient: Quote:
He was referring to a joke that MarEll said. Ken is the author/owner/creator of the program. Haha... didn't catch the insider joke. Anyway, my predicament is not funny though I should learn not to take things so serious, at least not here anyways.  |
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| Registered: March 13, 2007 | | Posts: 21,610 |
| | Posted: | | | | Be patient, Kensong. Sometimes these things work out quick and sometimes a little less so. Ken's wife reported a few days ago that they were moving, so he may be a bit preoccupied.
Skip | | | ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here
Billy Video |
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| Registered: March 16, 2009 | | Posts: 121 |
| | Posted: | | | | Quoting Dr Pavlov: Quote:
Be patient, Kensong. Sometimes these things work out quick and sometimes a little less so. Ken's wife reported a few days ago that they were moving, so he may be a bit preoccupied.
Skip Thanks Dr Parlov for the feedback. Much appreciated. I will wait for his response from the support ticket I sent. Great and supportive community | | | | Last edited: by kensong |
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| Registered: March 16, 2009 | | Posts: 121 |
| | Posted: | | | | Just to inform all who responded that the issue was that PayPal actually refunded the amount I paid due largely to my fault when making the purchase. I thought I paid twice and cancelled one order when actually only one payment went through. Resolving this now with paypal. Thanks all. |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 5,917 |
| | Posted: | | | | If they refunded it, may be easier to simply purchase it again.
Though I have to admit, you're the first person I've ever seen with just the mobile icon! |
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| Registered: March 16, 2009 | | Posts: 121 |
| | Posted: | | | | Quoting Dr. Killpatient: Quote:
If they refunded it, may be easier to simply purchase it again.
Though I have to admit, you're the first person I've ever seen with just the mobile icon! Haha... yup, it's weird and I can tell you totally useless without the PC partner. Anyway, Invelos is kind enough to help me through this while I purchase a new license. |
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