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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
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DVD Profiler Unlimited Registrantbigdog
Registered: March 20, 2007
Posts: 94
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I started up DVDProfiler today as I normally do to update the profiles, etc. and noticed my entire database of 770+ movies are gone. I tried running the repair tool under options and even when that got done, it was still empty. Any ideas on how to recover from this?

Thanks
DVD Profiler Unlimited Registrantantolod
Since Dec 02, 2003
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 940
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Quoting bigdog:
Quote:
I started up DVDProfiler today as I normally do to update the profiles, etc. and noticed my entire database of 770+ movies are gone. I tried running the repair tool under options and even when that got done, it was still empty. Any ideas on how to recover from this?

Thanks

Well, if you don't have a backup, you can download from your online collection, which is still showing up. But before you do, you might want to check to see if your database is really gone. Try the file/open database menu and see if there is listed more than one database. I'm not sure what would wipe out your local, so it is possible it's still sitting on your computer. The default location is My Documents\DVD Profiler\Databases\Default. If there are other directories under the Databases (one is created for each database) then your local db might be hiding there.

Once you get up and running, get into the habit of backing up the db every time you make many (or any) changes. I backup to an external hd and keep several versions, backup01 thru backup30. No real point in keeping so many, but it doesn't hurt to keep at least 3 or 4, just in case you don't realize something is screwed up for a couple of cycles.
Kevin
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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First of all: scan your computer for files with the extension .DPB.
These are DVD Profiler database files. If you find some: note their location and open them one by one using Open Database in the File menu. If none of these contains your database, surely you have backed up your collection elsewhere using Backup Database in the File menu? If so, then you can Restore that backup.

If everything else fails: fortunately you still have your collection on-line. In DVDP, click the DVD Profiler Online button to synchronise with your on-line collection. After logging in, MAKE SURE YOU CLICK "DOWNLOAD" FIRST - failure to do so will result in losing your last remaining backup. Next, download your online collection into your empty local database. You will have lost any scans you made yourself, but - provided you synchronised regularly with your online collection - most info should be there.
And now remember for the future to backup regularly!

Good luck!

DJ
DVD Profiler Unlimited Registrantbigdog
Registered: March 20, 2007
Posts: 94
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I actually have it located on a NAS drive so both my laptop and desktop can access it and changes are kept in one location. I looked on that drive and couldn't see any DPB files at all. I did see a bunch of other files in the database directory as well as a directory full of images. When I try to open the normal database it does open but there is no movies listed in there, so I'm not sure what happened to it.

I did see a bunch of DBK files, I'm wondering if those are backups for the database or ???

Before downloading it from the online collection I wanted to try to recover (if possible) from the local source. 

Thanks for the suggestions..
DVD Profiler Unlimited Registrantgoodguy
Sita Sings the Blues
Registered: March 14, 2007
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Germany Posts: 1,029
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The DBP files mentioned by dee1959jay are actually back up files created with DVDProfiler's Backup function.

The DBK (and IBK) files are internal backups made during an intra-database conversion when installing a newer version of DVDProfiler. They are indeed in the DVDProfiler database directory. A DVDProfiler database directory contains the file collection.dat, a whole lot of other DAT/IDX/BLB files, and an Images subdirectory.

DVDProfiler usually keeps track of all your databases via a databases.dod file in your AppData folder. These databases are listed in the Open Database dialog. However, in that dialog, you can also click Browse, point to an unlisted database directory and open it. I suggest you try that with the folder you already found (with the DBK files).
Matthias
 Last edited: by goodguy
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
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Netherlands Posts: 6,018
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I see. The fact you still have those DBK files is a good sign. Perhaps, since you mention your collection is on a NAS drive, the issue is that DVDP has somehow "lost" the location of the collection. If in DVDP's File Menu you go to Open Database, is the path to your NAS drive correct? Also check the Tools menu, choose Options, and then choose File Folders. Are the paths listed there correct?

Could be that if these paths are wrong and you correct them, your collection will re-appear.

EDIT: goodguy is right, the DPB files are backup files from which you can restore. If all files he mentioned are still present, checking the paths in the locations he and I mentioned might very well do the trick.
 Last edited: by dee1959jay
DVD Profiler Unlimited Registrantbigdog
Registered: March 20, 2007
Posts: 94
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The database does open (in the correct location on the NAS drive) but the problem is that it says 0 DVDs in there now, so all of the ones I had are gone..  It seems like for some reason something nuked them all from the database. When I run the repair utility it seems like it is doing something as it shows repairing of the different tables but at the completion it still comes back with 0 DVDs in the database....
DVD Profiler Unlimited Registrantgoodguy
Sita Sings the Blues
Registered: March 14, 2007
Reputation: Superior Rating
Germany Posts: 1,029
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If neither restoring a backup nor downloading the online collection is a suitable solution for you, you can try and rename the internal backup files created by the last version update of DVD Profiler. I haven't tried it, but theoretically it should work. Be aware though, that you will end up with the data that were present when you updated to the new DVDProfiler version.

- Create a working copy of your database folder and all subdirectories.
- Rename *.DBK files to *.DAT
- Rename *.IBK files to *.IDX
- Rename *.BBK files to *.BLB

In case of name collisions, delete the file with the target extension before the rename. For example, delete Collection.dat, then rename Collection.dbk to Collection.dat.

Finally, open that working copy via DVDProfiler's Open Database dialog.
Matthias
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,491
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reading bigdogs problem he posts, makes me wonder if perhaps he had moved some files around in his PC explorer.. Which now- doesn't line up his profiler..
If that is the case.,, he may want to ( if he wants to), try a  system restore ( with XP/vista).,, I 'm always impressed with this feature as there has been times when I have screwed up (i.e.) my wireless internet connection for my other two PC's to the point where I COULD not get the wireless to talk to my network,, then after an hour and half of tinkering, I finally did restore and 'voila'    It worked .. !
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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This is beginning to sound as if downloading your online collection is your best option.
DVD Profiler Unlimited Registrantbigdog
Registered: March 20, 2007
Posts: 94
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Nothing got moved by me as far as I know, it was working fine one day and then when I opened it the next day it just didn't have any titles in it anymore. I ran a scan on the NAS drive and it came up OK so not sure what happened. I may try that renaming of the files and see if that fixes it, if not I will just download them from the online database and call it a day. 

Everyone, thanks for all your help in trying to fix this...
DVD Profiler Unlimited Registrantverdejt
Registered: May 26, 2007
United States Posts: 117
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I have had my entire database of 300+ movies at the time go south, I know how frustating this is. Now I backup my database after every addition and profile update. I also keep all my backups on DVD which will allow me to restore at any point between updates. I actually had a problem this weekend where I went to do some updates and certain profiles were unable to update long story short I had to restore and then do a database repair and then a backup. After I was able to update all profiles with no problem, after which I backed them up again just to be sure.
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