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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Bug (solved): backup files get corrupted when "include reports, layouts and translation files" is active
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DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: Superior Rating
Germany Posts: 2,217
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I found a really nasty one:

I recently deleted a profile by accident, no problemo I thought, that's what the backup is there for. So I start to restore, and see "restoring cast database..." progress bar fills up, "restoring crew database..." progress bar fills up, and then:
Restore aborted
The following error occured during the restore: data error

Well, i got the profile in question back from an older backup file, but after that I got really curious and did a little digging. What I came up with, as you can see at the topic, is that this problem only occurs when I choose "include reports, layouts and translation files" in the backup. Those backups are totally worthless for me, even unchecking the "include reports, layouts and translation files" in the restoring dialog does no good, Profiler seems still to be reading the invalid data and throws the error.

I guess that either a report, a layout or a translation file on my system contains an error that makes it impossible for DVD Profiler to read it. Before I go hunting it down though I would like to give Ken the chance to ask the right questions if he needs informations to narrowing this problem down.

I have two backups of one DVD Profile, and the one with reports etc absolutely reproducibly brings the error message. I will send a download link to anyone interested, no open URL, the risk is to high that someone accidentally shreds his collection.

cya, Mithi


PS Most likely I'm not the first one who encountered this problem: Lost two titles and can't get them back. and
Cannot restore from dpb file
Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
 Last edited: by Mithi
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Checked and confirmed
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited Registrantantolod
Since Dec 02, 2003
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 940
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Thanks for the heads up Mithi. I back up using the "full" option, almost daily, so it is good to know that might not be working. I will back up without the reports etc option as a duplicate also, just to be safe.
Kevin
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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I'm unable to reproduce this.  Any additional information you can give would be helpful.  What exact options are selected during the backup?
Invelos Software, Inc. Representative
 Last edited: by Ken Cole
DVD Profiler Unlimited Registrantgoodguy
Sita Sings the Blues
Registered: March 14, 2007
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I'm also unable to reproduce this. Restoring selected profiles and covers from a "Full" backup works fine for me as does a complete restore of the backup on a different machine.
Matthias
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
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Funny,
kicked out my virusscan (Bitdefender) because of other incompatibilities (Firewall) and retried today.
All's fine now, so possibly some on-access virusscanners are corrupting the archive files.

EDIT: The funny thing is that it only seems to happen if you choose the full backup. If you pick custom and disable the last two options everything runs fine.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: Superior Rating
Germany Posts: 2,217
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Quoting Ken Cole:
Quote:
I'm unable to reproduce this.

Actually, that's good!
This supports my suspicion that something is wrong on my end.
Quote:
Any additional information you can give would be helpful.  What exact options are selected during the backup?

If I use "Full Backup" it's toast, if I use "Custom Backup" and uncheck "include reports, layouts and translation files" everything is fine. All the other option have no influence.
I'll send you the download link via pm.

As goblinsdoitall wrote that he has the same problem I momentarily thought the german translation-file might be the culprit, but goodguy is from Germany too and his backup is doing fine.

cya, Mithi
Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
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It is unlikely that the problem is due to the content of the translation or other files - the program tacks those at the end.  It also doesn't care about the actual content of the files - they're just packed on directly.

The likely culprit is, as Michael found, an active virus scanner.  Try temporarily disabling it or configuring it to ignore DPB files.
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
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I have no problems restoring, though my OS and DVDP are english and I have no special reports or something like that.
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantStar ContributorMithi
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Registered: March 13, 2007
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Quoting Ken Cole:
Quote:
The likely culprit is, as Michael found, an active virus scanner.

No virus scanner present ever. (I don't believe in virus scanners that are always on in the background. If I have to check a file I do so with ClamWin). Nothing unusual running in background, a XAMP-Server, a program that checks my email account (no virus functionality) and a hardware monitor (temperature, fans etc)

I will start removing the three kinds of files one at a time later on. Maybe I can narrow it down to one file.

Next step would be to install a totally new virtual system and start from scratch there. And digging out the backup CDs to see how far back this problem goes, my oldest on HDD is 23.11.08 (the 23rd November 2008), which was a full backup and is thus not readable.

cya, Mithi
Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
 Last edited: by Mithi
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
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That is the closest a smiley can get to what I feel right now.
I found a "Favorites.lst" in my Reports-folder, funny thing is: it's size is 0 Bytes.

And as long as this file is present a backup including reports leads to a non-restoreable backup file.
As soon as I either delete this file or edit it to contain even a single character everything is fine.

I have not the slightest idea where this effing files comes from, and I'm even more flabberghasted that it was also present on my virtual system.

cya, Mithi
Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
DVD Profiler Unlimited Registrantantolod
Since Dec 02, 2003
Registered: March 13, 2007
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Well, that's a relief. Glad you got it sorted out Mithi, and I'm glad all of my backups are probably good ones.
Kevin
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
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Found the culprit for this malaise:

Under Tools - Reports you can mark your installed reports as favorites. If you do so, the file Favorites.lst is created. No problem there, because the file has a size > 0 bytes as long as at least one report is marked.

If you however remove all of those favorite markers, the file is set so size 0 bytes thus causing the problem.

Solution: If no report is marked as favorite, the file should be deleted completely and everything is fine.

cya, Mithi
Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
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Excellent detective work Mithi! 
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