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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Can't Upload My Collection Online
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Paul Holloway
Registered: June 19, 2008
Posts: 2
Posted:
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I purchased a key and I am using the new version.... I try to Upload it online and it gives me an error:

Registration or Subscription Required
your database now contains more than 50 profiles and the selected upload account does not have a registration or subscription
To upload you collection
- a dvd profiler registration key
- a current dvd profiler online subscription

I have a reg key -- What The Heck?
DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
Alien with an attitude
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 13,201
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The system does not recognize you as an unlimited member.  If it did, you would have a little icon next to your name...like I do.  Click on the registration tab at the top of this page.  You should find the phrase, "This is an Unlimited Registration Key," in that section.  If it doesn't, and you have payed, try the 'contact us' link at the bottom of the page.

Not aimed at you, but I should also mention that programs that generate keys do not work with this software.
No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar
Paul Holloway
Registered: June 19, 2008
Posts: 2
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it still doesn't reconize it when it bought the key a couple hours ago through paypal. The clearer pictures work with the program. Just when I try and upload my collection online it doesn't work. very frustrating.
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
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Quoting Paul Holloway:
Quote:
it still doesn't reconize it when it bought the key a couple hours ago through paypal. The clearer pictures work with the program. Just when I try and upload my collection online it doesn't work. very frustrating.


Paying through PayPal can take up to 4 business days to process. Be patient, your key will come .
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
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Quoting Paul Holloway:
Quote:
it still doesn't reconize it when it bought the key a couple hours ago through paypal. The clearer pictures work with the program. Just when I try and upload my collection online it doesn't work. very frustrating.

Did Invelos already send you the new key by email?
Usually PayPal payments take some days until they get affirmed (except if you paid via credit card), so probably you'd have to wait for two or three days. If the key doesn't arrive within the next three days you could contact Invelos via the Contact Us link at the bottom of this page.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
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