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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Restore lost my collection!!!
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DVD Profiler Unlimited RegistrantStar ContributorPistol Pete
Registered: March 19, 2007
Finland Posts: 259
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I'm using DVDP 1249 with Vista and tried to restore my collection from a backup of 16.12.2008. The restore aborted with the following error message:

"The following error occurred during the restore:
data error"

I was trying to do a full restore and ended up with an empty collection. Tried to restore again and the same result. Then tried to restore only one profile but exactly the same result. Did a database repair and even a system restore with no help. The system restore put me back with DVDP 1247. I tried to restore with 1247 with exactly the same error message and result. I then tried to restore a different backup but again with exactly the same result.

I lost my hole collection of 1144 profiles and can't find a way to get it back. If the restore fails, shouldn't the collection stay unchanged?

If I can't get my collection back, I think I'll have to find a new hobby. My current collection can be seen with phpDVDprofiler, though, but I'm not going to start add all my profiles to DVDP again.
Markku
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,456
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Quoting Pistol Pete:
Quote:
If I can't get my collection back, I think I'll have to find a new hobby. My current collection can be seen with phpDVDprofiler, though, but I'm not going to start add all my profiles to DVDP again.

Relax. When you paid for DVDP, you didn't just get a program, you got the support of a community. (Edit: see that, Giga beat me again!!!!  - of course try that first.)

(1) Uninstall DVDP. Reinstall. Open a new database. Restore the backup. Should work.

(2) If not, see here, then PM me and we'll get you going in short order. 
Good luck.

Edit: Just sent you a PM with your list of 1144 Profile IDs. I went ahead and captured them before anything else goes wrong. From this list, you can re-create your database (except personal info) in an hour or less, automatically, using either BulkEdit or UPC Import.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar ContributorPistol Pete
Registered: March 19, 2007
Finland Posts: 259
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Quoting Giga Wizard:
Quote:
would it be ok to have your online collection (1088) back in the dvdprofiler?
be carefull and don't select upload
  • dvdprofiler menu: online
  • DVD Profiler Online
  • username & pasword
  • next
  • download
  • next



  • Thanks for your help. I know how this works but I consider it as the last means as it doesn't restore e.g. my personal information.
    Markku
    DVD Profiler Unlimited RegistrantFredLooks
    phpDVDProfilerDude D5/7/2
    Registered: March 13, 2007
    Canada Posts: 350
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    Pete, your most recent phpDVDProfiler upload would have had the XML file, which would have all of your personal information as well ... you could use mediadogg's importer to get everything back, i think ...

    sorry you're having troubles
    -fred
    DVD Profiler Unlimited RegistrantStar ContributorPistol Pete
    Registered: March 19, 2007
    Finland Posts: 259
    Posted:
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    Quoting mediadogg:
    Quote:
    Quoting Pistol Pete:
    Quote:
    If I can't get my collection back, I think I'll have to find a new hobby. My current collection can be seen with phpDVDprofiler, though, but I'm not going to start add all my profiles to DVDP again.

    Relax. When you paid for DVDP, you didn't just get a program, you got the support of a community. (Edit: see that, Giga beat me again!!!!  - of course try that first.)

    (1) Uninstall DVDP. Reinstall. Open a new database. Restore the backup. Should work.

    (2) If not, see here, then PM me and we'll get you going in short order. 
    Good luck.

    Edit: Just sent you a PM with your list of 1144 Profile IDs. I went ahead and captured them before anything else goes wrong. From this list, you can re-create your database (except personal info) in an hour or less, automatically, using either BulkEdit or UPC Import.


    Thank you for your help.
    (1) I did that, no luck, the same result. I then downloaded one profile to my empty collection, backuped this one profile collection and then tried to restore it. Same error message and same result leading to an empty collection again. Hopefully the problem isn't related with DVDP 3.5's restore function???

    (2) I have PMed you.
    Markku
    DVD Profiler Desktop and Mobile Registrantmediadogg
    Aim high. Ride the wind.
    Registered: March 18, 2007
    Reputation: Highest Rating
    United States Posts: 6,456
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    Quoting Pistol Pete:
    Quote:
    Hopefully the problem isn't related with DVDP 3.5's restore function???

    Make sure you have only one version of DVDP/Beta running. Ken's posts usually recommend running the Beta on a separate machine from the released version. Make sure of that. Also review the Beta Testing threads for info about cleaning out DVDP registry entries. You might need to do that. Make a backup of folders that might contain personal data, then delete any DVDP installation folders after having uninstalled the program. Reboot your machine to clear any cached dlls. Reinstall totally clean, one version only.
    Thanks for your support.
    Free Plugins available here.
    Advanced plugins available here.
    Hey, new product!!! BDPFrog.
     Last edited: by mediadogg
    DVD Profiler Unlimited RegistrantStar ContributorMithi
    Sushi Annihilator
    Registered: March 13, 2007
    Reputation: Superior Rating
    Germany Posts: 2,217
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    Quoting Pistol Pete:
    Quote:
    I know how this works but I consider it as the last means as it doesn't restore e.g. my personal information.

    Yes, it does.

    cya, Mithi
    Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
    DVD Profiler Desktop and Mobile Registrantmediadogg
    Aim high. Ride the wind.
    Registered: March 18, 2007
    Reputation: Highest Rating
    United States Posts: 6,456
    Posted:
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    Quoting Mithi:
    Quote:
    Quoting Pistol Pete:
    Quote:
    I know how this works but I consider it as the last means as it doesn't restore e.g. my personal information.

    Yes, it does.

    cya, Mithi

    Oh cool. Actually I didn't know that.
    Thanks for your support.
    Free Plugins available here.
    Advanced plugins available here.
    Hey, new product!!! BDPFrog.
    DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
    Strength Through Unity
    Registered: May 19, 2007
    Reputation: Superior Rating
    Germany Posts: 6,730
    Posted:
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    Quoting mediadogg:
    Quote:
    Quoting Mithi:
    Quote:
    Quoting Pistol Pete:
    Quote:
    I know how this works but I consider it as the last means as it doesn't restore e.g. my personal information.

    Yes, it does.

    cya, Mithi

    Oh cool. Actually I didn't know that.

    Mithi is partially correct, what is restored are individual crew, cast, overview, DVD-Infos. What's not restored are individual scans.

    EDIT: Removed incorrect information (see quote from Kulju below) 
    It all seems so stupid, it makes me want to give up!
    But why should I give up, when it all seems so stupid?


    Registrant since 05/22/2003
     Last edited: by Lewis_Prothero
    DVD Profiler Unlimited RegistrantStar ContributorKulju
    Registered: March 14, 2007
    Finland Posts: 2,337
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    Quoting goblinsdoitall:
    Quote:

    Mithi is partially correct, what is restored are individual crew, cast, overview, DVD-Infos. What's not restored are individual scans, notes, tags, ... (everything that doesn't show up in the online collection)


    You are wrong. I just tested with two computers.
    -Notes, OK
    -Watched, OK
    -Users, OK
    -Tags, Doesn't remove removed tags, but adds newly added ones. Keeps tag values.
    -Loan Status/history, OK
    -Purchase date/place/price, OK

    What else you like to know, I have easy way to test this.
    DVD Profiler Unlimited RegistrantStar ContributorAce_of_Sevens
    Registered: December 10, 2007
    Reputation: High Rating
    Posts: 3,004
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    The only thing you lose is custom images.
    DVD Profiler Unlimited RegistrantStar ContributorKulju
    Registered: March 14, 2007
    Finland Posts: 2,337
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    Quoting Ace_of_Sevens:
    Quote:
    The only thing you lose is custom images.


    If the program doesn't start, like in this case. Copy your images folder some where safe. Uninstall DVDP, re-install it and copy your images back to images folder and you won't loose 'em eather. 

    Doesn't work with complete hard drive crash, but in this case it should work.
    DVD Profiler Unlimited RegistrantStar ContributorKulju
    Registered: March 14, 2007
    Finland Posts: 2,337
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    Quoting Pistol Pete:
    Quote:
    Hopefully the problem isn't related with DVDP 3.5's restore function???

    I don't think so. During the beta testing of 3.5.0 & 3.5.1 I've done several restores without any problems.
    DVD Profiler Unlimited RegistrantWhite Pongo, Jr.
    No, I iz no Cheshire Cat!
    Registered: August 22, 2007
    Reputation: High Rating
    Posts: 1,807
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    Just as a side note, in my backup strategy I also keep a "parallel database" which I periodically create using the "New database - Copy current database" option. It's faster to restore than a regular backup file and maybe safer. The downside is bigger size on disk, but you can use external storage.
    -- Enry
    DVD Profiler Desktop and Mobile Registrantkahless
    TaH pagh taHbe'!
    Registered: March 14, 2007
    Reputation: Highest Rating
    Germany Posts: 17,804
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    Quoting EnryWiki:
    Quote:
    Just as a side note, in my backup strategy I also keep a "parallel database" which I periodically create using the "New database - Copy current database" option. It's faster to restore than a regular backup file and maybe safer. The downside is bigger size on disk, but you can use external storage.


    That's a pretty cool advice! 

    I personally keep my full backups (about every 2 days) on a separate partition of my hd and as a copy on usb sticks.

    FWIW: I never had any problems with restoring the data! 
    Thorsten
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