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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
cant access collection after installing 3.5
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DVD Profiler Unlimited RegistrantDon_Martin
Registered: December 8, 2007
Posts: 6
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I cant access my collection after installing the newest version... Dvdprofiler will not open unless i create a different database..
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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Did you backup your database before upgrading?
If you didn't - first thing to do is make a copy of your database folder and put it somewhere safe.

Does Profiler open but show only an empty database, or is it having trouble finding your database folder so won't open at all?
If it's opening a blank database, try going to File - Open Database and see if you can browse to your existing database.
If not, what messages are you getting - please quote them exactly.
DVD Profiler Unlimited RegistrantDon_Martin
Registered: December 8, 2007
Posts: 6
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did not backup first( When i try to start dvdprofiler, an errormessage come up.

"unable to load the selected database. The following error har has occuredwhile attempting to open the database.

DBISAM Engine Error #11949 SQL error - Invalid column name 'RATING_SYSTEM' or table correlation name 'COLLECTION' specified in source columns"

a repair doesnt work.. not a reinstall either...
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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When you installed 3.5.0 did you notice if a conversion take place? Sounds like your original database was not converted properly to accomodate the new data.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantDon_Martin
Registered: December 8, 2007
Posts: 6
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i didnt notice.. Is there anything i can do???
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Well...I'd try uninstalling 3.5.0 and try opening your original db with the previous version of DVDP you were using prior to upgrading. If it opens, then we'll know it didn't convert properly when you upgraded. If it does open, I'd run a Database Repair on it then perform a complete backup. After that, try reinstalling 3.5.0 and see if it works.

If not...you can always create a new empty database and download your online collection. Not the best method but it's better than entering everything again manually.
My WebGenDVD online Collection
 Last edited: by Bad Father
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
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I'm sure there's a way to run the conversion utility from outside the program, unfortunately I'm at work so can't look into it properly.
If you go to your Start Menu -> DVD Profiler, there's nothing listed under there is there?
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting northbloke:
Quote:
I'm sure there's a way to run the conversion utility from outside the program, unfortunately I'm at work so can't look into it properly.
If you go to your Start Menu -> DVD Profiler, there's nothing listed under there is there?


Nope...just Database Repair, the program itself and the readme.txt file.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
Posted:
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Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
Posted:
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Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantDon_Martin
Registered: December 8, 2007
Posts: 6
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no. I have lost some. i have tried to install the old version, but that didnt work either..
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
Posted:
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.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantDon_Martin
Registered: December 8, 2007
Posts: 6
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i cant find 3.1.5. just 3.5...
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
Posted:
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Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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You can download 3.1.1 build 1171 here. It's not the same build you were using before, but it might work.
My WebGenDVD online Collection
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