| Author |
Message |
| Registered: October 19, 2008 | | Posts: 2 |
| | Posted: | | | | I just paid for an unlimited DVD Profiler registration key today, but have not received a registration key. I have a paypal receipt but My Registrations doesn't have an entry? What do I do next. Can't email support since I'm currently registered with the free version. |
|
| Registered: March 14, 2007 | Reputation:  |  Posts: 17,804 |
| | Posted: | | | | Just an idea: did you check your spam folder for the key? When I registered using paypal, the mail with the key was in the spamfolder of my email provider. Sounds funny, but true... Maybe you should wait a day or so... Anyway. Welcome to our community, joewmaki  | | | | Thorsten |
|
| Registered: May 19, 2007 | | Reputation: |  Posts: 5,917 |
| | Posted: | | | | Did you pay with an eCheck? Those can take several days to clear. |
|
| Registered: July 31, 2008 | Reputation:  |  Posts: 2,506 |
| | Posted: | | | | As Dr. Killpatient says above - Quote:
If you've ordered a registration but haven't yet received your key, and you paid via eCheck, note that eCheck payments generally take four business days to clear PayPal's system. Check your PayPal account to find the payment status and/or expected clearing date. Taken from - http://www.invelos.com/Contact.aspx which you should be able to use to contact them if you didn't pay by eCheck and/or you don't receive details in a few days. | | | | Last edited: by Ardos |
|
| Registered: March 13, 2007 | | Posts: 21,610 |
| | Posted: | | | | It can take three or four days to process PayPal.
Skip | | | ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here
Billy Video |
|
| Registered: March 13, 2007 | | Reputation: | | Posts: 940 |
| | Posted: | | | | Most likely your payment has not yet cleared. If you look at the top left of your post, there is not Invelos logo next to your name, which will appear once your registration becomes "official" | | | | Kevin |
|
| Registered: October 8, 2008 | | Posts: 24 |
| | Posted: | | | | What the others have said. I recently purchased the unlimited version and it took 5 or 6 days for my payment to be processed by Paypal. It was like being a kid waiting for Christmas too -- those 5 days seemed to last forever! Hang in there! |
|
| Registered: October 19, 2008 | | Posts: 2 |
| | Posted: | | | | I'll be patient  |
|
| Registered: March 13, 2007 | | Reputation: | | Posts: 2,394 |
| | Posted: | | | | Believe me, it's well worth the wait. | | | Another Ken (not Ken Cole)
Badges? We ain't got no badges. We don't need no badges. I don't have to show you any stinking badges.
DVD Profiler user since June 15, 2001 |
|