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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Lost my database after Virus on computer
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kanamint
Registered: March 15, 2007
Posts: 26
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Hi

I had a virus on my old computer so I have lost my complete database of around 600 dvds. Is there any way possible I can download all my movies from this site onto a new program if I download or do I need to input them one by one again?

I had also updated to a new registraion key last year however this information was also on the computer that had the virus in it. If I knew what the registration key was would it produce all my DVD's that I had previously entered?

How can I find out what my Registration key number was?

Thanks
 Last edited: by kanamint
DVD Profiler Unlimited RegistrantStar ContributorArdos
Registered: July 31, 2008
Reputation: High Rating
United Kingdom Posts: 2,506
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The only way you would be able to download your collection from here would be if you had uploaded them. As you're an un-registered user, you would only have been able to upload 50 titles. Unless you had a backup of your database somewhere then you'll need to start again I'm afraid 
kanamint
Registered: March 15, 2007
Posts: 26
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Quoting Forget_the_Rest:
Quote:
As you're an un-registered user, you would only have been able to upload 50 titles. d 


I am not an unregistered user. I had a registration key and I was using Version 3.1.

Now I cannot get access to my registration key 
DVD Profiler Unlimited RegistrantStar Contributorhydr0x
Registered: April 4, 2007
Germany Posts: 882
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did you upload your collection in version 2 of profiler?

http://www.intervocative.com/DVDCollection.aspx/kanamint

seems to indicate that

if that's the case maybe you can get that "backup" again, possibly only through the help of Ken (the designer of dvdp) though

didn't you have a backup on an optical disc or external hdd? and what kind of virus was it. are you sure your entire hdd content is gone?
- Jan
DVD Profiler Unlimited RegistrantStar ContributorArdos
Registered: July 31, 2008
Reputation: High Rating
United Kingdom Posts: 2,506
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Quoting kanamint:
Quote:
Quoting Forget_the_Rest:
Quote:
As you're an un-registered user, you would only have been able to upload 50 titles. d 


I am not an unregistered user. I had a registration key and I was using Version 3.1.

Now I cannot get access to my registration key 


Apologies, I was basing it on the lack of the next to your name.
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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Quoting kanamint:
Quote:
Quoting Forget_the_Rest:
Quote:
As you're an un-registered user, you would only have been able to upload 50 titles. d 


I am not an unregistered user. I had a registration key and I was using Version 3.1.

Now I cannot get access to my registration key 


The first thing to do is to get back your registration key..
Sign in: first /

If this is your real ID name kanamint.., just go to here 

and then look up your registration key to paste back in to the uploaded 3.1
which is here .

Then after all is installed,, restore your data back from Invelos ...........
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
 Last edited: by widescreenforever
DVD Profiler Unlimited Registrantcujodog
cujodog
Registered: March 15, 2007
Posts: 59
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Hi Guys

I am "kanamint" and posted the original message. I forgot that last year I had to change my user name in order to get a new registration key.

I have found my Registration Key (unlimited version) and downloaded 3.1 onto my new computer but when I put in my registration key it has accepted it but shows total number of DVDs as zero.

Is there anyway I can download from here?
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
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I see 625 titles....
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited Registrantcujodog
cujodog
Registered: March 15, 2007
Posts: 59
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Quoting widescreenforever:
Quote:
I see 625 titles....


I see them too widescreen. Could you please advise how I can download them onto 3.1?

Cheers
DVD Profiler Unlimited RegistrantStar Contributormdnitoil
Registered: March 14, 2007
United States Posts: 1,777
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Simply go to the online menu within Profiler...dvd profiler online....log in and select download.
 Last edited: by mdnitoil
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
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Canada Posts: 5,494
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Quoting cujodog:
Quote:
Quoting widescreenforever:
Quote:
I see 625 titles....


I see them too widescreen. Could you please advise how I can download them onto 3.1?

Cheers


Easy,, open up 3.1 program on your desktop,, then look across top row to Online/ DVDprofiler online ,

then click and it opens username and password / next / up pops two radio buttons: upload download..,

You need download..

Voila !!

achh  mdnitoil  beat me to it.. 
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
 Last edited: by widescreenforever
DVD Profiler Unlimited Registrantcujodog
cujodog
Registered: March 15, 2007
Posts: 59
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Quoting mdnitoil:
Quote:
Simply go to the online menu within Profiler...dvd profiler online....log in and select download.


Thanks - that worked perfectly!

I am just needing to refresh my images now then I should be all set.

Cheers! 
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
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Canada Posts: 5,494
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If you 'tweak' your titles using the personalized for purchases and watched by and special art covers  Tags ,Loaned out ,, etc etc ..  backup your collection 'twice' one- Back to the invelos site , and one on a separate folder and Hard drive or flash memory as saved files ext .pdf  .
In this way if you ever have to restore the titles you would always restore from HD,. even individually and 5 'separate categories'  again on top of that... ! ( i.e. You screw up a specialized written overview on one DVD, for your own database..,You can get that one overview thru restore from HD  rather than from the invelos backup) ...
and of course don't forget to 'Lock off' those special titles so they don't get overwrittten upon  a 'refresh library' request.  .
There your collection can be brought back EXACTLY as you wish rather than the collection being brought back as the UPC/ID for all that is stored in the bowels of Invelos ..

If your PC or flash memory is stolen, lost or damaged beyond all repair , You now have the 'secondary' backup , of which you did, ( thank goodness )  as your first library was lost due to a virus..
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
 Last edited: by widescreenforever
DVD Profiler Unlimited RegistrantVarrus
Registered: October 7, 2008
Canada Posts: 55
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I learned something here today. Make frequent backups of the database and save the backup to something other than your hard drive! Thanks for the lesson, cujodog!
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
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Canada Posts: 5,494
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Quoting Varrus:
Quote:
I learned something here today. Make frequent backups of the database and save the backup to something other than your hard drive! Thanks for the lesson, cujodog!


No problem...  No wait  wrong cudos ..
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
 Last edited: by widescreenforever
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