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Superman Image not available |
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| Registered: May 30, 2007 | | Posts: 15 |
| | Posted: | | | | Hello
I've had this problem for some time... My Entry for Superman: The Movie will not download the cover image. At one time it was fine, then I updated the cover images (like I do every so often) and then after that it was just a default picture saying "Image not available"
When I refresh the profile by itself, the status bar moves and it's done (nothing changes) when I refresh the image, it goes really quick, but doesn't change.
However, if I select Refresh Profile and Images, it hangs on the profile part and gives me an error saying unable to download file, continue anyways?
Saying yes just skips the profile update and the image refresh goes quickly.
It appears that there may be a corrupted entry on the database? I can't think of any other reason this could be happening..
Any help would be appreciated. |
| | Registered: March 14, 2007 | Reputation:  |  Posts: 6,741 |
| | | Registered: May 30, 2007 | | Posts: 15 |
| | Posted: | | | | Quoting DJ Doena: Quote:
What is the EAN/UPC and the locality of the profile? The UPC is 012569101326 |
| | Registered: March 14, 2007 | | Reputation: | | Posts: 6,741 |
| | Posted: | | | | I just added it to my collection and had no problem getting the image, sorry | | | Karsten
DVD Collectors Online
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| | Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | check if you have any web access limiting software running, like netnanny or an internet security suite?
all 3 profiles have there covers in the online.
check also the internet connection:
DVD Profiler menuOptionsOnline (left hand in the middle)Test Internet Connection try alternate connection | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. | | | | Last edited: by ? |
| | Registered: May 30, 2007 | | Posts: 15 |
| | Posted: | | | | Thanks for the replies.. My internet connection is fine, I have no problems updating other dvd's in DVD profiler.. I'm wondering if something is corrupt on my end. I'll delete it and re-add it, see if that helps |
| | Registered: March 14, 2007 | | Reputation: |  Posts: 4,640 |
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Invelos Forums->DVD Profiler: Desktop Technical Support |
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