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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Can't upload collection
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DVD Profiler Unlimited RegistrantNeph
Registered: June 22, 2007
Posts: 22
Posted:
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Hi!

I've got a big problem with DVD Profiler 3.0:

I created my account here at invelos more than a year ago but I added my 370 dvds no more than a week ago.
The collection shows in DVD Profiler and if i choose "online - DVD profiler online", log in and tell the program to upload the collection, there's the message that the transfer is complete some seconds later.
But when i visit my homepage (http://www.invelos.com/dvdcollection.aspx/Neph), there's nothing there!

What did i do wong and what do i have to do different to make the upload work?

Thanks in advance!
DVD Profiler Desktop and Mobile RegistrantStar ContributorTelecine
Regd: January 22, 2001
Registered: March 14, 2007
Reputation: High Rating
Australia Posts: 820
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You need to purchase the product and activate it with the registration key to be able to upload your collection.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
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Quoting Neph:
Quote:
Hi!

I've got a big problem with DVD Profiler 3.0:

I created my account here at invelos more than a year ago but I added my 370 dvds no more than a week ago.
The collection shows in DVD Profiler and if i choose "online - DVD profiler online", log in and tell the program to upload the collection, there's the message that the transfer is complete some seconds later.
But when i visit my homepage (http://www.invelos.com/dvdcollection.aspx/Neph), there's nothing there!

What did i do wong and what do i have to do different to make the upload work?

Thanks in advance!


DVD Profiler is free to try and you are able to upload a portion of your database (max 50 titles) to your online collection. I believe there is an option in the upload screen to upload only 50 titles...but can't recall for sure.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
Posted:
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Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
DVD Profiler Unlimited RegistrantNeph
Registered: June 22, 2007
Posts: 22
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I already got the key and the registrations-info for 3.0.3 from a friend who hasn't got enough time to update his collection and therefore doesn't use the programm anymore.

That's why I only downloaded 3.0 and inserted the infos there.


@8ballMax
No, there isn't.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
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Quoting Neph:
Quote:
I already got the key and the registrations-info for 3.0.3 from a friend who hasn't got enough time to update his collection and therefore doesn't use the programm anymore.

That's why I only downloaded 3.0 and inserted the infos there.


@8ballMax
No, there isn't.


Your friend's premium key is registered under his account. I'm not sure if it's possible to transfer a premium account over to another user. You'll have to contact Ken, the program developer for info in that regard. There is a link "Contact Us" at the bottom of the forum page for contact info for Ken.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantNeph
Registered: June 22, 2007
Posts: 22
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But everything else works (every single premium option) and the registration-infos were accepted, the only problem i've got is the problem when i want to upload my collection.
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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The Neph account does not have an unlimited registration associated to it. You cannot upload a collection of that size.

-Gerri
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,279
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If you take a look at the collection under your friends username what does it show? Is it his collection or yours?

As Gerri has said as far as the site is concerned Neph is not a premium account (you have no eye icon under your username).
IVS Registered: January 2, 2002
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
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Quoting Neph:
Quote:
What did i do wong and what do i have to do different to make the upload work?

If your friend had a valid key (not from key-generator) you could contact Gerri Cole for further help.
Maybe it's possible to change the account.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
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