| Author |
Message |
| Registered: June 8, 2007 | | Posts: 2 |
| | Posted: | | | | I get an error message when I attempt to refresh certain profiles. It says "Unable to File, continue anyway?" I've checked the internet connection and it's fine.
Are there corrupt profiles in the database that can't be downloaded? |
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| Registered: March 14, 2007 | Reputation:  |  Posts: 17,804 |
| | Posted: | | | | Quoting cgwilliam: Quote:
I get an error message when I attempt to refresh certain profiles. It says "Unable to File, continue anyway?" I've checked the internet connection and it's fine.
Are there corrupt profiles in the database that can't be downloaded? To verify this, you should first perform a full backup of your profiles and after this a database repair of your local installation! If the error still consists it could be a problem with the online db. | | | | Thorsten |
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| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | Welcome to the forum, did you just convert to the 3.1.1 (Build 1171) version?
or you could have a profile that is not available in the online DB:
- Not contributed yet
- not released yet
- wrong locality and removed | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. | | | | Last edited: by ? |
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| Registered: March 13, 2007 |  Posts: 2,692 |
| | Posted: | | | | checdk the locality of the profiles that can't download. I did this and found that with some of mine I had a UK locality for an R1 profile. As soon as I corrected the locality it downloaded ok. | | | | Paul |
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| Registered: March 14, 2007 |  Posts: 27 |
| | Posted: | | | | I'e got this problem too. I cannot download file. Same message. Connection checked. Upload OK. Can't update to the latest profiles.
Is there a problem with the download server. Any suggestions.
Thanks
Joe |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 17,804 |
| | Posted: | | | | Does this problem only appear on several profiles or in general? I updated my profiles today without any errors. | | | | Thorsten |
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| Registered: March 14, 2007 | | Posts: 27 |
| | Posted: | | | | It happens when I click on:
Refresh updated profiles from Invelos
or
Refresh Online Profile list
(What's the difference between these two??)
Regards
Joe |
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| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | Quoting Joebugs: Quote:
Refresh updated profiles from Invelos these are in your local database Quote:
Refresh Online Profile list this is the list to download from | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | refresh online profile list works ok here. you could try this:
from the menu: Tools > Options > Utilities > Repair DVD Profiler Database
then retry:
from the menu: Online > Refresh Online Profile List (4th option) | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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| Registered: March 14, 2007 | | Posts: 27 |
| | Posted: | | | | I repaired the database as suggested but download did not work; still the same message.
Regards
Joe |
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| Registered: May 19, 2007 | Reputation:  | | Posts: 6,730 |
| | Posted: | | | | Can you publish one of the UPC's that don't work?
We can then check if it's a local or a general problem. | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: March 13, 2007 | | Posts: 4,596 |
| | Posted: | | | | Quoting Joebugs: Quote:
I repaired the database as suggested but download did not work; still the same message.
Regards
Joe Have you checked your firewall settings to insure that DVD Profiler has full access? | | | | My WebGenDVD online Collection |
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| Registered: March 14, 2007 | | Posts: 27 |
| | Posted: | | | | It appears that the problem has solved itself out !!!!!
I added a DVD to the database and before the DVD was uploaded the profiles were automatically refreshed and the update file seems to have downloaded successfully. Now the message states that all profiles are up to date!!
Thanks for all suggestions and help.
I will report here if I have any other problems with updating profiles.
Thanks again,
Joe |
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| Registered: June 8, 2007 | | Posts: 2 |
| | Posted: | | | | Quoting goblinsdoitall: Quote:
Can you publish one of the UPC's that don't work?
We can then check if it's a local or a general problem. Here are a few. I've 10 in all that exhibit this problem. It looks as though there are images and profiles available for them, but there is always an error when I attempt to download them. Anyway, here are some to try: 8 Women, 5-060002-835661 Classic Sci-Fi, 5-050582-513738 Hellsing - The Collection, 702272-164422 The Mission: Two Disc Special Edition, 7-321905-116393 Thanks, and Good Luck! Chris |
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| Registered: March 13, 2007 | | Posts: 4,596 |
| | Posted: | | | | Quoting cgwilliam: Quote:
Quoting goblinsdoitall:
Quote:
Can you publish one of the UPC's that don't work?
We can then check if it's a local or a general problem.
Here are a few. I've 10 in all that exhibit this problem. It looks as though there are images and profiles available for them, but there is always an error when I attempt to download them. Anyway, here are some to try:
8 Women, 5-060002-835661
Classic Sci-Fi, 5-050582-513738
Hellsing - The Collection, 702272-164422
The Mission: Two Disc Special Edition, 7-321905-116393
Thanks, and Good Luck!
Chris All are invalid UPC/EANs with the excepton of the last one The Mission: Two Disc Special Edition, 7-321905-116393. There are no images available for this profile. | | | | My WebGenDVD online Collection |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Quoting 8ballMax: Quote:
All are invalid UPC/EANs with the excepton of the last one The Mission: Two Disc Special Edition, 7-321905-116393. There are no images available for this profile. So in this case you'll have to contribute them yourself, for the profiles are obviously not on the database. Please read the contribution rules first. EDIT: If any questions arise while creating the profiles feel free to ask. We'll be there and help at our best knowledge. | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 | | | | Last edited: by Lewis_Prothero |
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