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Registered: March 14, 2007 | Posts: 19 |
| Posted: | | | | I have a new windows XP system. I did not find anything in the forums with a search. I did a support with Ken. He is out of ideas and thinks it may be hardware, but suggested posting to see if anyone else has a solution. I do hope is not hardware since its a brand new system. No other programs are giving me problems.
I just downloaded the DVD Profiler and ran setup. When I open DVD Profiler I immediatly get a "File Corrupted!" error message. If I click that it exits. If I do not click it the program will continue startup for a few seconds. I have uninstalled and tried again. This is without any existing database, as I have not gotten it to startup yet.
dvdpro.exe 3.1.1.1171 | | | Last edited: by berg0449 |
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Registered: March 13, 2007 | Posts: 525 |
| Posted: | | | | I assume you've tried downloading dvdprofiler again? maybe the install bundle is corrupt. I did a md5 checksum of the zip and mine is 310a7363f5f8368379d846abaa420f5c You can download a tool to create md5 checksums from hereOnly you and Ken can read your support tickets. | | | Home of the phpDVDProfiler forums |
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Registered: March 14, 2007 | Posts: 19 |
| Posted: | | | | Quoting ajm: Quote: I assume you've tried downloading dvdprofiler again? maybe the install bundle is corrupt.
I did a md5 checksum of the zip and mine is 310a7363f5f8368379d846abaa420f5c
Got the same checksum. He had me check the size and certificate of the dvdpro.exe. They were correct. |
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Registered: March 14, 2007 | Posts: 3,830 |
| Posted: | | | | What anti virus program have you running? What anti adware have you running? XP home or Pro? and Language? | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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Registered: March 14, 2007 | Posts: 19 |
| Posted: | | | | Quoting Giga Wizard: Quote: What anti virus program have you running? Symantec Antivirus Quote: What anti adware have you running? None, also ie6 Quote: XP home or Pro? and Language? XP Pro English Also note, Ken had me try a diagnostic reboot with msconfig. That gave the same error. | | | Last edited: by berg0449 |
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Registered: March 13, 2007 | Posts: 2,692 |
| Posted: | | | | have you tried installing it in safe mode?
I've had a look around and I think you should run adaware or spybot SD (to check you have no spyware). | | | Paul | | | Last edited: by pauls42 |
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Registered: May 19, 2007 | Reputation: | Posts: 6,730 |
| Posted: | | | | Which is your CPU type AMD / Intel? Which Firewall are you running (desktop (if "yes" which) or hardware)?
If you are not running any firewall you should better reinstall your system, cause it's probably infected. | | | It all seems so stupid, it makes me want to give up! But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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Registered: March 14, 2007 | Reputation: | Posts: 17,804 |
| Posted: | | | | You should check your HD for errors (e.g. ontrack easy recovery). After this you should download the latest virus signatures from symantec via life update or download the appropriate file from the Symantec website. After this you should perform a full virus scan. Unfortunately even brand new systems can contain adware, malware, trojans etc.! | | | Thorsten |
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Registered: March 14, 2007 | Posts: 3,830 |
| Posted: | | | | Spybot - Search & Destroy 1.5.1 download this free program hereI would desinstall Norton Antivirus, it uses a lot off resources and install AVG free, you can download it herehave a go with both programs and see what it comes up with. | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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Registered: March 14, 2007 | Posts: 19 |
| Posted: | | | | I do not have a choice on antivirus. It had latest antivirus.
It is the same stuff installed on many systems, so I doubt it came with a virus. I have daily scans that run, none have reported any issues.
CPU Intel Dou Core 2 laptop. Firewall is software and hardware. |
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Registered: March 14, 2007 | Posts: 3,830 |
| Posted: | | | | Download HijackThis here install it, run it. Do a system scan and save the log file and post it here. | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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Registered: March 14, 2007 | Posts: 3,830 |
| Posted: | | | | Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 17:53:55, on 22/11/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal
Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe ...
-- End of file - 7163 bytes | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. | | | Last edited: by ? |
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Registered: March 14, 2007 | Posts: 19 |
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Registered: March 14, 2007 | Posts: 3,830 |
| Posted: | | | | seems to be a software issue as it runs in safe mode. | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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Registered: March 14, 2007 | Posts: 19 |
| Posted: | | | | Quoting Giga Wizard: Quote: seems to be a software issue as it runs in safe mode. Any ideas on whats different in software between safe mode and dignostic mode? |
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Registered: March 14, 2007 | Posts: 3,830 |
| Posted: | | | | no, but safe mode has only minimalistic software loaded. | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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