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| Registered: June 1, 2007 |  Posts: 2 |
| | Posted: | | | | I have paid by Paypal for a Premium Registration but not received a key, is this new key emailed to me? |
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| Registered: March 13, 2007 | | Posts: 100 |
| | Posted: | | | | Hi abruce! Congrats! on an absolutely fabulous buy  You should receive your key once the payment is processed by Paypal (which sometimes can take a couple of days) depending on your paypal account setup. You can also PM Ken/Gerri with your payment details. Hope this helps... | | |  |
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| Registered: March 13, 2007 | | Posts: 2,692 |
| | Posted: | | | | Quoting DVDsRGreat: Quote:
You should receive your key once the payment is processed by Paypal (which sometimes can take a couple of days) depending on your paypal account setup.
it can actually take up to 4 days before paypal will pass on the information to Invelos. | | | | Paul |
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| Registered: June 1, 2007 | | Posts: 2 |
| | Posted: | | | | Thanks for the quick replies guys, I will keep checking over the next few days.
Best regards. |
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| Registered: March 15, 2007 | Reputation:  | | Posts: 5,459 |
| | Posted: | | | | If there is still no email after a few days you can see if you've been issued a key by clicking on "Registration" above. You can also copy & paste it into your program from there too.
If there's no key obviously you'll have to start chasing Paypal or Ken & Gerri to see where the hiccup is. |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 5,917 |
| | Posted: | | | | Did you pay by eCheck? Those will take several days to clear - just like a real check. |
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| Registered: March 13, 2007 | | Reputation: |  Posts: 3,436 |
| | Posted: | | | | Problem seems resolved now  | | | Achim [諾亞信； Ya-Shin//Nuo], a German in Taiwan.
Registered: May 29, 2000 (at InterVocative) |
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| Registered: March 13, 2007 | | Posts: 4,596 |
| | Posted: | | | | Looks like he went all out and got the Mobile version too . Welcome to the asylum  . | | | | My WebGenDVD online Collection |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 3,436 |
| | Posted: | | | | Quoting 8ballMax: Quote:
Looks like he went all out and got the Mobile version too .  That wasn't there when I posted...  Welcome abruce! | | | Achim [諾亞信； Ya-Shin//Nuo], a German in Taiwan.
Registered: May 29, 2000 (at InterVocative) |
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| Registered: June 11, 2007 |  Posts: 2 |
| | Posted: | | | | Hi there,
I have a question as well. I read this guy's problem and I have the same problem. I bought a code using Paypal. I got a confirmation that everything was right from paypal and my bank gave me a message to that the money is gone. But I just don't get a mail or a message of some kind telling me what my code is. What should I do? |
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| Registered: March 13, 2007 | | Posts: 2,692 |
| | Posted: | | | | Quoting dyonvbaal: Quote:
Hi there,
I have a question as well. I read this guy's problem and I have the same problem. I bought a code using Paypal. I got a confirmation that everything was right from paypal and my bank gave me a message to that the money is gone. But I just don't get a mail or a message of some kind telling me what my code is. What should I do? I see you have your registration now. | | | | Paul | | | | Last edited: by pauls42 |
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| Registered: June 11, 2007 | | Posts: 2 |
| | Posted: | | | | yeah, 5 minutes after my post i got the email with the registration code...  |
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| Registered: June 12, 2007 | | Posts: 1 |
| | Posted: | | | | Hi all....well I just upgraded to premium via Paypal and after completing transaction I went back to Invelos to be told there was a problem because I cancelled the process.
Is this the same that happened to you guys?
I will wait a few days and see what happens :-) |
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| Registered: March 15, 2007 | | Reputation: | | Posts: 5,459 |
| | Posted: | | | | Does the Paypal site show the transaction as successful?
If so, I'd contact Ken or Gerri with as much info as you can to see what happened. |
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