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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
ERROR UPLOADING COLLECTION
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DVD Profiler Unlimited Registrantanthonypilgrim
Registered: July 24, 2007
United Kingdom Posts: 28
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Hi, really sorry to bore you all with my problem but I was wondering if anyone knew the answer to my problem.

I have been uploading my collection to the online website fine, but 2 days ago it stalled for a while, then I got this message





I have left it for a couple of days but I still get the problem, and I notice no one else has reported an issue in the forum meaning it must just be me!

When I try to upload it tells me my local collection is 923 titles, while the online collection is 702 titles.  However it WAS 922 titles the other day, I was just uploading a single item to the online collection.

I have done a search on the forum, and found the same error except it seemed to be a widespread issue when people were upgrading to 3.0 a while ago.


**EDIT** - I just set up a new database with 1 title called **TEST**.  I uploaded this fine so now my online collection has 1 title.  Opened up my old database tried to upload that, and I get the same error box.  Obviously something to do with my personal database.  I have tried a repair on it, still nothing. (Although the system now thinks I have 420 titles in the online collection)

Please dont say I have to start from scratch     
 Last edited: by anthonypilgrim
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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That's not a problem I've ever seen reported on these forums before.
All I can think of is maybe there's a corrupted profile in your database somewhere.
Until someone else has a better idea, all I can suggest is the old method of splitting your database in half and trying to upload that, if that half uploads ok then try the other half - if that half fails, halve it again and repeat until you've narrowed it down enough to be able to tell which profile is the problem.
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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Some weeks ago I had a similar discrepancy between my on-line collection and my local collection, but I never saw this error message. After some days, I was able to fully synchronize the two collections again.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Have you tried Tools>Options>Alternate Connection Method?
My WebGenDVD online Collection
DVD Profiler Unlimited Registrantanthonypilgrim
Registered: July 24, 2007
United Kingdom Posts: 28
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Quoting 8ballMax:
Quote:
Have you tried Tools>Options>Alternate Connection Method?

Just tried, but no luck.


Quote:
Some weeks ago I had a similar discrepancy between my on-line collection and my local collection, but I never saw this error message. After some days, I was able to fully synchronize the two collections again.

Hopefully!

Quote:
Until someone else has a better idea, all I can suggest is the old method of splitting your database

Ill try this later on tonight

Thanks all.
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