Registered: June 22, 2007 | Posts: 2 |
| Posted: | | | | Hi all!
New arround here, I used to use DVD Profiler 2, was not a premium user. Today I decided to get the unlimited DVD Profiler 3, paid, got my receipt, printed it out and all, but nothing changed in my profile, I'm still registered as a user with no registration whatsoever and clicking "register" takes me back to the page where I'd have to pay yet another 30$...
Technical support being reserved to premium/unlimited users, I really have no ohter option as to try and draw some staff attention on the forum. I hope I did not miss something big, but I tried hard ;-) !
Please help as the feeling of paying and getting nothing in return is not a good one :-/.
Thanks in advance! |
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Registered: March 15, 2007 | Reputation: | Posts: 5,459 |
| Posted: | | | | According to the logo next to your name, you are a paid-up user! What makes you think you aren't - are you having problems putting the registration key into the program? |
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Registered: May 29, 2007 | Reputation: | Posts: 3,475 |
| Posted: | | | | Hi. Welcome to the forums! I see you go to "register" - do you mean "Registration"? If not, go there (next to "Forums") and follow the instructions. If you paid via paypal it takes a couple of days before you're activated. Good luck! | | | Last edited: by Kathy |
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Registered: March 13, 2007 | Reputation: | Posts: 2,394 |
| Posted: | | | | ocardbus23 must already be activated, Kathy, since as northbloke says, the "DVD Profiler Unlimited Registrant" icon is to the left of his name. | | | Another Ken (not Ken Cole) Badges? We ain't got no badges. We don't need no badges. I don't have to show you any stinking badges. DVD Profiler user since June 15, 2001 |
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Registered: June 22, 2007 | Posts: 2 |
| Posted: | | | | Thanks for your replies and your help. Just got the e-mail with my registration info, it's all working fine now.
But still, the process is weird: after you've paid, nothing tells you how or when you'll get your registration key, and you have to wait pretty long before you get the e-mail with the info... |
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