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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next
FREE USERS!!!
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DVD Profiler Unlimited RegistrantBYATES1
user since 4/15/2001
Registered: March 24, 2007
United States Posts: 179
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I do not mean to be rude here but, for all of the free users out there, Why do you feel that a software developer, like Ken Cole,  owe you something for FREE especially web hosting of your DVD collection that you have not paid for.

I am sure Ken has invested a great deal of money, as well as time and effort, in all of the Invelos servers  and other equipment that support DVD profiler. In fact, he has recently paid to acquire IVS from his partners, Some of whom sued him. KEN COLE IS SIMPLY AN INDIVIDUAL WHO CHOOSES TO SHARE HIS EFFORTS WITH THE DVD COLLECTING COMMUNITY. Processing thousands of contributions  for free is entirely unreasonable. He should be properly rewarded for his efforts. If you cannot afford $30 to support his efforts then you should not be wasting time in these forums and probably not have access to a computer at all. GET A JOB AND STOP WHINING.

For those of you wondering I am a retired/disabled individual living on a fixed income and, yes, I have paid my fee for use of the program. I would do it again in a heartbeat.

To Skipnet50:

Although I do not always agree with your methods, you have tried to do your part to make  the program and the community better. Keep up the good work but dial down the sarcasm about 10%. I admit I enjoy it sometimes,  but others, not so much.

To Ken Cole:

I would highly recommend eliminating posting access by free users to the forums or a least confining it to maybe the Technical Support forum in a specific pinned thread. There is enough information out there that free users should not clog up your new hard drives with repeated posts of the same questions over and over. It is bad enough that  some of us,  including myself on occasion, ask the same stupid questions over and over. We all make mistakes and get a little over zealous sometimes. I realize that free use in some cases promotes paid use but, enough is enough. Please put an end to the madness.

Thank You,

Sorry for the rant, now back to your regularly scheduled silence.
Brian
DVD Profiler Desktop and Mobile Registrantdetlefs
Regd. since: 09/20/2001
Registered: March 14, 2007
Germany Posts: 273
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I have a suggestion about how we could deal with those freeloaders in the future, whenever they start whining about not getting their BMW for free.
Instead of replying and flaming them, not more than one or two factual answers about how to pay for the program should be posted and then the thread should be ignored.

On the other hand, flaming can be veery funny... 
DVD Profiler Unlimited RegistrantStar ContributorSrehtims
Registered: March 13, 2007
United States Posts: 1,796
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If people didn't read their automobile instruction manual to find out a simple safety factor like where to find or what the tire pressure should be set at, what makes you think they will read a program help file of a program or the contribution rules.
We don't need stinkin' IMDB's errors, we make our own.
Ineptocracy, You got to love it.
"Nearly all men can stand adversity, but if you want to test a man's character, give him power." - Abraham Lincoln
DVD Profiler Unlimited RegistrantEPKJ
Registered: March 13, 2007
United States Posts: 52
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I favor eliminating forum access completely for free users. In my view, they are not entitled to technical support since they are not customers.
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
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Quoting EPKJ:
Quote:
I favor eliminating forum access completely for free users. In my view, they are not entitled to technical support since they are not customers.

A lot of companies use community forums for free user tech support where other users answer their question.
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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I have absolutely no problem with the way Ken is doing things. It allows free users enough Program acces to be able to evaluate whether they like it or not and then it's time to either buy it or not. Forum access is a good thing too; it gives some entertainment from time to time, but it also allows them to see that we are a large and active Community and they can find what we thnk of the Product.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
DVD Profiler Unlimited RegistrantStar ContributorKevin
Registered March 22, 2001
Registered: March 13, 2007
Posts: 609
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We may all chafe at the seemingly "silly" questions posted by the newbies, but I think they should be allowed to read and post here.

Even if they don't have full access to the program and online collection, any questions or problems they do have can - hopefully - be answered in the forums. Also, if there are known issues with various aspects of the program, they can find out without thinking there's something wiggy and then panicking.

I guess if I would change anything, there should be a dedicated up-to-date FAQ in both the program and on the forms, with a link to said FAQ directly on the main site page.
DVD Profiler Unlimited RegistrantBYATES1
user since 4/15/2001
Registered: March 24, 2007
United States Posts: 179
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Quoting skipnet50:
Quote:
I have absolutely no problem with the way Ken is doing things. It allows free users enough Program access to be able to evaluate whether they like it or not and then it's time to either buy it or not. Forum access is a good thing too; it gives some entertainment from time to time, but it also allows them to see that we are a large and active Community and they can find what we think of the Product.

Skip


Skip,

I am sorry if you thought that I assumed you had a problem with the way Ken operates things. That was not my intention at all. I was only suggesting that there are other options. For the record, I personally voted for the third option a special forum for free users, even though my post was rather cynical in nature.

Thanks for the response.

If anyone cares,

My initial post was going to be a response to the "not working" thread, and many others like it, but, I honestly believed a poll would be more productive than trying to add to an argument. I am sure that if Ken sees a poll with several hundred responses going in one direction he would surely reconsider his position on any issue that may arise. That is obviously not in demand by an overwhelming majority here.

Regards,
Brian
a.parcaroli
Registered: June 14, 2007
Posts: 1
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Only a test!!!!
DVD Profiler Desktop and Mobile RegistrantTouti
Registered: March 13, 2007
Canada Posts: 582
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Quoting a.parcaroli:
Quote:
Only a test!!!!


It worked !
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DVDP Français: Forum DVD Profiler Français
DVDCOL:DVD Collectors Online
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DVD Profiler Unlimited RegistrantStar Contributorsnarbo
Registered: March 13, 2007
United Kingdom Posts: 1,242
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Quoting Touti:
Quote:
Quoting a.parcaroli:
Quote:
Only a test!!!!


It worked !


Depends on WHAT was being tested?



Steve
DVD Profiler Unlimited RegistrantStar ContributorPatorikku
Registered: March 29, 2007
Canada Posts: 410
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Come on the software is only 29.99$ this is nothing for all the hours of pleasure  with DVD Profiler
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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Quoting Kevin:
Quote:
We may all chafe at the seemingly "silly" questions posted by the newbies, but I think they should be allowed to read and post here.

Even if they don't have full access to the program and online collection, any questions or problems they do have can - hopefully - be answered in the forums. Also, if there are known issues with various aspects of the program, they can find out without thinking there's something wiggy and then panicking.

I guess if I would change anything, there should be a dedicated up-to-date FAQ in both the program and on the forms, with a link to said FAQ directly on the main site page.


"Newbies" need love too
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Rut roh, Raggy...Newbie-Snacks .
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar Contributorrorymatt
Registered: March 24, 2007
Reputation: High Rating
United States Posts: 2,044
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"Newbies" are not always Freeloaders.
DVD Profiler for iOS as of 3/5/2013
DVD Profiler for Android as of 5/17/2013
DVD Profiler Unlimited RegistrantVibroCount
The Truth is Silly Putty
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 5,635
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I thought that if we non-noobs gave fair/honest answers to noob questions, they might like the atmosphere enough to pop for owning the program and perhaps contributing to the database maintenance. Or we could treat them poorly and they'll go away without putting up their $30 or add anything to the db...


Noobcat:
If it wasn't for bad taste, I wouldn't have no taste at all.

Cliff
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next