Invelos Forums->DVD Profiler: Desktop Technical Support |
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Unlimited registration key & online profile |
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| Registered: May 23, 2007 |  Posts: 3 |
| | Posted: | | | | I've obtained an unlimited registration key for version 3. But when I try to make a support ticket, it says I have a free account. What´s wrong?
My real problem is: Where is my 2.x online profile? I cannot download my profile anymore, so my collection is gone. My computer crashed, so I don't have a backup database. Do I have to enter all my DVDs again? | | | | "Strange women lying in ponds, distributing swords is no basis for a system of government!." - Monty Python and The Holy Grail |
| | Registered: May 18, 2007 | | Posts: 15 |
| | Posted: | | | | Quoting DUTCHD: Quote:
I've obtained an unlimited registration key for version 3. But when I try to make a support ticket, it says I have a free account. What´s wrong?
My real problem is: Where is my 2.x online profile? I cannot download my profile anymore, so my collection is gone. My computer crashed, so I don't have a backup database. Do I have to enter all my DVDs again? If you didn't backup your database, and you never submitted it to your "My profiler online" then you will have to re-enter your collection. Just do it using barcode as it's much faster! |
| | Registered: March 14, 2007 | Reputation:  |  Posts: 17,804 |
| | Posted: | | | | Hello DUTCHD, at the moment it seems that intervocative.com is down. this may be due to the fact that the database merge of 2.4/5 to 3.0 has been finished.to be honest i am not really shure what happens to the old online collection at dvd profler 2.XX. I personally have my online collection both at intervocative and at invelos as well. i have no idea what happens to the old online collection? Nevertheless you are in good hands in this forum - i am shure somebody can help you with this matter!  By the way: did you have an free key earlier and got a new one? Plse. check "My Profiler" may be there is a new key with full support?! | | | | Thorsten | | | | Last edited: by kahless |
| | Registered: March 14, 2007 | | Reputation: | | Posts: 17,804 |
| | Posted: | | | | ..Intervocative is online again (how long...?) so it's hopefully an opportunity for backup So try this: start profiler 2.x, menu online/my profiler/download collection. after this goto file/backup database and submit. now you have a file ending with *.dbp! this is what you can restore in profiler 3.0 (file restore database...) Please don't call me names for possible wrong translations, but I have the German profiler translation and I was too lazy to change it back to englisch  | | | | Thorsten | | | | Last edited: by kahless |
| | Registered: May 23, 2007 | | Posts: 3 |
| | Posted: | | | | Cambio7: I have an online profile at Intervocative, so my collection should still be there.
kahless: Thanks for the info. I'll try to install 2.5 and download the profile from Intervocative. I've got a 2.x unlimited key, so I've requested a 3.x key on the Invelos website. This is also an unlimited key. | | | | "Strange women lying in ponds, distributing swords is no basis for a system of government!." - Monty Python and The Holy Grail |
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Invelos Forums->DVD Profiler: Desktop Technical Support |
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